Fraud in commerce is called payment fraud and is basically any type of illegal or false transaction.
SMSes or WhatsApp messages are sent offering loans and loan services to random users. As part of these scams, the scammers may ask for personal information like NRIC and contact numbers, Singpass details and bank account numbers. When handed over, the information is used to harass or threaten victims for payment.
Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker, masquerading as a trusted entity, dupes a victim into opening an email, instant message, or text message.
Do not respond immediately when opening any message or email from people you do not know well.
Be alert when clicking on any links or downloading any attachments from the internet. They might contain viruses or spyware.
If you are suspicious of any company or person, verify the information provided from multiple sources.
If an offer seems too good to be true, verify it as it may be a scam.
Mark as junk or delete the email, and report it to the social network provider.
Consult you parents or adult of authority when in doubt.
E-commerce scams are illegal or false transactions made on online shopping platforms, and can be either the seller or the buyer making the scam.
E-commerce websites like Carousell and Shopee have a lot of e-commerce scams conducted. In Singapore, e-commerce scams are one of the most prevalent dangers that you may face according to statistics.
When purchasing items from the internet, always stay alert and stay away from scammers. We will give you information on how to avoid such scams below.
The scammer carries out transactions using different accounts, using the accounts or personal information they stole from victims to buy items online.
This occurs when customers purposely ask for a chargeback/refund from the issuing bank after buying items, stating that their credit card or account details were stolen, and they get to keep the goods but get a refund
Goods are sold at cheap prices, but they are never delivered.
Repeated declined transactions- which can show that they are trying to guess sensitive information that they do not have access to. (personal information)
Scammer will completely lose contact with you after getting the goods/money
If you compare the statistics between the e-commerce scams and loan scams, even though the loan scam cases are around one-third of the e-commerce scams, the amount lost is much higher.
This shows how dangerous loan scams are, they exploit human's greed for money. Always watch out for this scam, especially after you grow up. We will give you information on how to avoid such scams below.
The scammer demands a large sum of money before supposedly giving out the loan.
Using social media or SMS to advertise their loans instead of using their own websites or near their business areas.
The loan scammers give the victim a "guaranteed approval" for the loan
The scammer demands immediate response from the victim
The scammers do not have an actual address and operate from their mobile phones
Reputable loan organisations would always provide documentation for someone loaning money.
Usually, people conducting loan scams are not credible and they would not go through the formal process of money lending.
Call 1800-722-6688, the anti-scam helpline to receive assistance from authorities
File a police report immediately
Report to your card issuer or bank if you have used your credit card or bank account to pay the scammer
Report it to major credit reporting agencies like Money Authority of Singapore (MAS) as well
Sent by SMS
The first warning is that it is sent by SMS, which is illegal by law. Reputable lenders can only advertise their loans on their own websites.
Fast Confirmation
The next red flag is that they promised fast confirmation. This is suspicious, as normal money lending process requires a long time, due to thorough checks before the loan can be approved.
No documentation
The last warning sign is that they said "No docs required". They spelled documents in it's short form, which is not something a reputable organization will do.
Additionally, formal money lending always requires documentation, which shows how they do not go through the formal process of money lending.
They are mostly in the form of Emails or texts, with a link for you to click ( can also be SMS messages, or even google calendar invites which can contain phishing links)
Used to extort personal information from you ( like credit card information etc.)
Most of them look like they are from trusted companies (e.g Netflix, Microsoft, Spotify etc. )
They can download a ransomware virus on your computer, which will result in your files being encrypted.
Here is an example of a phishing scam email:
It is a very useful website with many stats which helps Singaporeans to fight scams!
Do go and check out the website to get highlights on the scams occurring in Singapore and to find out more information!