There are many SMS AKA text messaging service providers out there for essentially every sort of business you could envision. We listed four significant things that each service must provide for small companies:
Easy to use
Allows true two-way correspondence
Ability to integrate/sync with other apps and services
Affordable to begin with while still being able to scale as your business develops
Automated
High Open rate & customer trust compared to email and all other
Your customers most convenient and preferred method of communication
There are some best SMS API service providers out there that allow developers to connect to whatever apps they're building, but, in some cases, they’re not easy to use. A normal person might struggle to integrate them into whatever systems they were already using since these apps or software require some coding knowledge. This implies that practically all the applications on our list have a dedicated web app you can use to send and receive messages. The majority of them also have the ability to send and receive text messages through your email service or with mobile apps. In other words, they're simple to start using.
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Additionally, there are some truly amazing text messaging services that can send 100,000 instant messages with a click. These apps will work wonder if you’re looking for that kind of marketing volume. For the majority of the startups and small businesses, however, this kind of mass marketing is unnecessary. We looked at a few SMS services that allow two-way communication, which is highly effective. Some of the applications we highlight do offer automated responses and collect survey data, however, they likewise enable you to hop in and text your client yourself.
A few SMS service providers offer appointment and booking features, however, others can only send and get messages. That is for a service to make our list, it had to integrate/sync with other apps to some extent. This could either be directly connecting to Outlook or Google Calendar through the application or via Zapier. All the service providers we chose to integrate into some applications and use Zapier to connect with all the other things.
Last but not least, we required the SMS services to be reasonable and within budget to begin yet also can scale with your business as it develops. We weren't open to suggesting anything with high month to month charges or huge volume necessities. All services are either pay-as-you-go or have low volume, low-cost month to month plans that you can later upgrade depending on your requirement. This implies that you can begin utilizing an SMS service while you’re just a start-up, and, if things take off, you won't need to stress over changing SMS services down the line.