Become a Lead of our Award-Winning Team of Bridal Hair Stylists & Makeup Artists!
Are you an experienced team leader who drives results by empowering others?
Are you driven by serving others and making them smile?
Are you an experienced hair stylist or makeup artist (or both)!?
Are you deeply passionate about beauty, and making women feel empowered?
Are you a confident communicator, knowing when and how to lead a conversation with a client?
Are you brilliantly OCD about cleanliness, hygiene and organization?
Are you a good human with a big heart who loves to collaborate with a team, laugh, and have fun?
If you answered "yes!" to all of the above...
You might be our next Team Lead Hair Stylist or Makeup Artist!
This Role Is:
Seasonal / Part-Time
Peak season (May - October) - appx 15-30 hours per week
Off-peak season (November - April) - appx 5-10 hours per week
Total hours per week depends on the availability you give us
For example - if your availability is Fridays, Saturdays and Sundays, we can book you for more events versus if your availability is only Saturdays and Sundays
During both peak and off-peak seasons, you will still have some ongoing responsibilities in leading the team.
Important Notes:
You must be available to work weekends & for our paid team trainings on Mondays (1-2 times per month)
If hired, you must be able to commit to working with us for the entire season as our brides will depend on you!
Team Lead - Hair Stylist and/or Makeup Artist
As a Team Lead, you will plan, prepare for, and lead the team in serving clients with Preview Sessions and group events - delivering exceptional service not just with your ever-developing talent and skill, but also by empowering the team to create a Level 10 Intentional Experience for every single client, helping her feel like the most beautiful and treasured person in the world!
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If your specialty is hair but you don't do makeup, apply! If you do makeup but don't do hair, apply!
And if you do both hair and makeup!? Oh beauty, please do apply!
We're hiring for multiple roles whether you specialize in one area, or can rock both!
If you're still in school, that's fantastic! As long as you already have some experience and know you are talented, we'd love to have you! We have a rich training curriculum and work to consistently develop our entire team.
An Hourly Employee Position
With paid training! We even supply your kits, including all products and tools!
This means you don't have to do, or pay for, your own marketing to get clients! We often see this become a huge burden for stylists and artists as you get into the business, but quickly learn how challenging it can be to get consistent clients while also doing all the work. But here at St. James Salon, we do it all from marketing and sales to client onboarding, and we cover all those pesky business expenses - so all you have to do is show up and rock your magic for our clients!
Pay is negotiable based on experience, and you'll always receive gratuity from events!
On-Location At Events
You'll be working in our Santa Rosa, CA salon for client Preview Sessions and team training, as well as on-location at our clients' weddings and events in surrounding counties in Northern California! We're an award-winning team unit, and we travel together for all client events!
Your primary responsibilities will be...
Being the main point-of-contact to clients and our leadership team for every client Preview Session and event
Being the orchestrator of events - You naturally are able to “read the room” and will jump in, support and offer solutions as needed. You constantly have your eye on the clock, proactively anticipating service timing so you can adjust the event and stylist flow as needed in order to always end on time, yet without any clients ever feeling rushed.
Providing in-person and virtual consultations for clients to bridge the gap between their dream vision, and reality.
Sometimes even suggesting things they are not asking for, or they think they might not like, in order in order to serve them best.
Performing hair and/or makeup services for client Preview Sessions and bridal events
Driving the team to and from events, as appropriate
Coordinating and leading the team to ensure everyone is on-time, every time.
Preparing and maintaining service kits and tools, to include but not limited to:
Cleaning all kits and tools thoroughly after every service as per CA state regulations
Keeping kits and tools organized and accounted for
Backstock inventory management
Coordinating with leadership and our Client Concierge for scheduling and team updates
Attending team meetings, and leading meetings as needed
Being professional and on-time (5 minutes early is on-time) for every appointment and meeting.
Being proactive on product and supply levels, and ensuring the team never runs out of any products, cleaners or tools.
As a secondary focus to the responsibilities above, you will also be responsible for:
Retail Inventory
Ordering Product
Performing Skin Consultations with Clients (based on your skillset)
Aiding with retail sales, promotions, and launches
Managing inventory and performing reconciliation reports
Training with the team (and becoming the leader of future team trainings)
These are scheduled far in advance
If you're a talented hair stylist or makeup artist but you do not want to lead a team, learn more about our "Stylist/Artist" role here!
While not required, extra bonus points if you have experience with:
Inventory Management
Product Ordering
Sales
Google Drive
Google Calendar
Slack
Trello
Bridal/Bridal group hair and/or makeup
Photoshoot/large group service and styling
If this sounds like you, keep reading!
About Us
Hi! I'm Lauren Durling, the Co-Owner & Creative Director for St. James Salon. We're a family-owned salon, three generations in the making! My Dad, Wade, runs the salon while I own and run our bridal & special events side of the business.
Our humble beginnings have transformed into award-winning services, and we are now a highly sought-after mobile hair and makeup solution for large bridal groups! For more details about us, check out our website here.
We're a fun group, and are absolutely obsessed with serving our clients at the highest levels. We've developed a unique client onboarding and fulfillment system that provides an unparalleled experience for our clients. You’ll be joining our team of fellow stylists and artists, as well as working alongside me, my Chief Operations Officer, and our Client Concierge!
Our Mission:
We are on a mission to help women feel their best, inside and out, so they can live their very best lives. Through our intentional interactions and unparalleled service, we help our clients see what we see when we look at her, so she can ignite her inner goddess and feel like the most elegant, beautiful, empowered and confident version of herself, everywhere she goes.
With us, every woman feels completely seen and understood, as part of our family, and she carries this experience with her for the rest of her life.
The Core Values We Live By...
Family Comes First
Every client, every team member, every lead - everyone is family. And we put these humans, and living our lives, ahead of stone-cold business. Because relationships are what business is built on!
Communication, Communication, Communication
Over-communication is what we eat for breakfast. No detail is too small. Context should always be provided. Be open, direct, clear and compassionate. And remember - communication is THE biggest tool and asset we have to creating the results, experiences and environment we desire most.
Intentional Experiences
We create experiences for our our potential clients, and clients, with every interaction. At every touchpoint, whether it’s an automated email workflow or a custom response, we are crafting our communication and delivery in a way that has them feeling like the most special and supported person in the world. Like they are the ONLY person we are talking to in the world. It’s through these experiences that we create raving fans, and raving fans are what drive our business growth!
Level 10 Excellence
We can never create perfection, but we can create excellence! We do this by showing up as our very best and playing full out - aiming to meet and exceed expectations. This automatically voids any potential for mediocrity and instead ensures we execute our tasks and responsibilities with total excellence!
Solutions, Period
We turn problems directly into solutions, always. This means that before we bring a question to someone, we’ve gone one extra step to see if we can figure it out first. We know when to do a little extra digging to save others time, and when to draw the line for our own time and leverage the knowledge of others. Even when we ask for support - we do so while also sharing context of what you’ve tried and ideas you have.
Fail Forward
We take extreme ownership of our mistakes. We acknowledge them first, then we reflect back and look at how we can prevent those mistakes from happening again. We embody the Fail Forward mindset and realize that with every mistake comes even better solutions. So leverage every lesson!
Ever Aware, Ever Wise
We work on ourselves - every day. Personal development isn’t new to us, it’s a way of life. Whether it’s through self-reflection, meditation, transformational therapy, training programs or paradigm-shifting books and the like, we are consistently becoming more self-aware, more emotionally mature, and decades wiser than our age would ever tell.
In a nutshell, you are...
A Natural Leader
You encourage and empower others (rather than directing and controlling), and you know how to masterfully coordinate events and multi-service timelines
Inspiring and Motivating to Others
A Service Superstar
You are driven by serving others and making them smile!
Passionate about beauty and making women feel empowered
Loyal to your craft, and loyal to your team
Confident Communicator
You know how to lead a conversation when needed, and you do so with confidence and joy! People have often told you that you ask really great questions, and that you’re a clear communicator.
Obsessed with perfecting your craft and always learning
Hyper Organized
Because everything should be in its place for maximum efficiency!
Brilliantly OCD about cleanliness
A Team Player
And not just because you can work with and lead a team, but because you aim to support the team as you all work cohesively towards Level 10 Service for every client!
Resourceful
You tend to find solutions to problems before bringing them to anyone. And you beautifully balance knowing when to handle a client or lead situation yourself, and when it’s best to bring someone else in.
A Poignant Listener
You are empathetic and can “read between the lines” of how someone is feeling in a conversation based on their energy, tone and body language.
Willing to admit and learn from your mistakes
You see every mistake or failure as an opportunity to grow, and you pour yourself into using that insight to be better every single day.
Light-Hearted, Fun & Collaborative
As much as you’re a “get-stuff-done” type of person and you go into focused mode when you need to, you’re also personable, you love to bring light into your work and have fun, and you love to collaborate with other team members to continue helping the business grow and succeed.
To be clear, this role is NOT for you if...
You are not local or close to Santa Rosa, California (or soon to be moving here)
You are unable to work weekends
If you are unable to attend team trainings 1-2 Mondays per month (scheduled far in advance)
You have zero experience in either hair styling or makeup artistry
Are not good at multitasking
Do not want to be responsible for other people
You micromanage people
You don’t align with our mission or values
You don’t love and embody what this role entails
You have zero experience with customer service
You are afraid to hold others accountable
You prefer to do things your way and are not coachable or trainable
You currently own your own mobile hair and makeup business
You are not willing to go above and beyond when needed
You are meek and timid around others
You don’t have reliable internet and cell phone service
You don’t know how to read a room and orchestrate
You do not like following checklists or systems
You only want this gig temporarily, or to advance your own business
You don’t have a valid driver’s license and safe driving record
You don’t have reliable transportation
You’re frequently “barely-on-time” or late to meetings
You don’t speak English well
Communicating with leads or clients makes you nervous, anxious, or irritated
You take constructive criticism personally or harbor resentment from it
You’re extremely introverted and dislike working with people
You are not willing to adhere to our business casual greyscale dress code
You're unreliable or take off work frequently
You are not open to working with the leadership team to share feedback on our checklists and systems
You do not want to continue training or developing skills
You are not open to doing mock tests for your trial if hired
You struggle with time management
But if this everything about this role is making you jump up & down, going “ME!”...
Yay! And, we want you to know that we have super high expectations and are also in this for the long haul.
We're committed to creating a fun, dynamic, collaborative and results-driven culture in this business and we expect you to contribute to that!
If you're all in, here's what to do next...
Click here to complete this application as soon as possible (we're hiring like yesterday!) We can't wait to hear from you!
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If you have any technical issues, please email ali@stjamesthesalon.com
P.S. Does this role fit someone you know? Let them know you believe in them by sending them the link to this page and invite them to apply!
P.P.S. If you're a talented hair stylist or makeup artist but do not want to lead a team, learn more about our "Stylist/Artist" role here!