S3

Saintly Sweets

All About Business

Starting Up a Business

Operations

Marketing

Finance

S4

National 5

Understanding Business

Management of Marketing

Management of Operations

Management of People

Management of Finance

S5/6

NPA Business and Marketing

Marketing: Basic Principles and Applications

Management of Marketing and Operations

Understanding Business

Skills for Customer Care

Promoting a Business

S5/6

Higher

Understanding Business

Management of Marketing

Management of Operations

Management of People

Management of Finance

• Covers different types of coffee and other beverages commonly served by baristas.

• Includes training on setting up, operating, cleaning, and closing down specialist equipment.

• Provides hands-on experience in preparing and serving a variety of hot and cold beverages.

• Offers a broad, hands-on introduction to the retail sector.

• Develops practical skills, knowledge, and attitudes essential for retail work.

• Builds understanding of retailer needs and the importance of customer satisfaction.

• Enhances employability skills and positive attitudes for workplace and learning settings.