Potential Hazard: Unauthorized access to user data, such as parking locations, payment information, or user behavior, could lead to privacy breaches, identity theft, or misuse of personal information.
Foreseeable Misuse: Hackers could intercept data transmissions or gain access to user accounts if security protocols are not robust enough.
Solutions:
- Implement end-to-end encryption for all data transmissions.
- Require multi-factor authentication (MFA) for user account access.
- Conduct regular security audits and vulnerability assessments.
- Use secure cloud storage solutions with data encryption at rest.
- Implement GDPR/CCPA compliance to protect user privacy.
Potential Hazard: Faulty sensors or system malfunctions may provide incorrect parking availability information, leading to user frustration or potential conflicts over parking spots.
Foreseeable Misuse: Users may rely too heavily on the app for parking availability, ignoring on-site signage, which could result in fines or disputes.
Solutions:
- Conduct extensive testing and validation of sensors to ensure data accuracy.
- Implement redundant systems to cross-check data from multiple sensors.
- Use self-diagnostic mechanisms for sensors to detect malfunctions early.
- Provide real-time status alerts in the app if a sensor or system issue is detected.
Potential Hazard: The parking system may not be fully accessible to users with disabilities or those with limited digital literacy, potentially excluding them.
Foreseeable Misuse: Lack of accessibility features could marginalize vulnerable populations, reducing their ability to find and use parking effectively.
Solutions:
- Design the app with accessibility features such as voice commands and screen reader compatibility.
- Highlight and prioritize accessible parking spots in the app.
- Provide a simplified app mode for users with limited digital skills.
- Include support for offline functionality to assist users with limited connectivity.
Potential Hazard: Sensors installed in parking spots may degrade over time due to exposure to weather, leading to inaccurate data.
Changes Over Lifetime: Dust, moisture, or extreme temperatures may affect sensor accuracy.
Solutions:
- Design sensors with weather-resistant casings.
- Implement self-calibration mechanisms for sensors to maintain accuracy.
- Set up periodic maintenance checks and notifications for sensor replacements.
Potential Hazard: The system may not be accessible to low-income users who do not own smartphones or have limited internet access.
Issue: Those who could benefit from parking management may be excluded due to the cost or lack of access.
Solutions:
- Offer a simplified web-based version accessible from feature phones.
- Partner with the city to offer subsidized access to low-income users.
- Develop a low-bandwidth version of the app for areas with limited connectivity.