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Panta Contracting Ltd. provides mechanical and electrical (M&E) engineering, plumbing, HVAC (Heating, Ventilation, Air-Conditioning) contract services including lift installation, equipment servicing and maintenance.
An Integrated Management System (IMS) based on the following ISO standards was adopted:
EN ISO 9001:2015 - Quality Management System
EN ISO 14001:2015 - Environmental Management System
Quality Policy
Quality Policy
The following strategic objectives have been established to be pursued through the Quality Management System (QMS):
Long Term Vision
Long Term Vision
To establish long-lasting business relationships with the customers, built on mutual trust that have strong potential for development and growth.
To perform at optimum efficiency in every aspect of the operations in order to ensure the highest possible level of customer satisfaction.
Customer Focus
Customer Focus
To provide excellent service by putting the customer at the centre of all activities.
To meet customer requirements, and any other applicable legal or other requirements, promptly and professionally without ever compromising the business ethics and principles.
To provide a flexible service that suits the needs of the customers.
To constantly strive to identify, understand and exceed the needs and expectations of the customers,
To give the required and deserved respect and attention to all clients.
Resources
Resources
To ensure that all employees are adequately trained to perform their assigned duties.
To ensure that all employees can adapt to difficult and unforeseen operational circumstances.
To harness and develop the experience and knowledge gained over the years.
To encourage synergy, teamwork and cooperation between the employees, the customers and other interested parties.
Quality
Quality
To remain committed to continuous improvement in all work practices.
To constantly demonstrate leadership, nurture the culture of good quality and continuous improvement
Environmental Policy
Environmental Policy
The following strategic objectives have been established to be pursued through the Environmental Management System (EMS):
Long Term Vision
Long Term Vision
To aspire to be a sustainable organisation that sustains the environment related to commercial activity.
To protect the environment that is affected by the operations and commercial activity.
To protect the environment including the prevention of pollution.
To explore every opportunity to demonstrate a positive impact on the environment in all activities, by taking into consideration remove, replace, reduce, reuse, repair, recycle, recover, dispose
To ensure compliance with applicable legal and other requirements related to the environment.
Resources
Resources
To minimise the generation of wastes from all the activities and operations.
To significantly reduce greenhouse gases from the activities and operations.
To reduce the contribution to human-induced Climate Change.
Environment
Environment
To remain committed to continuous improvement in all work practices.
To constantly demonstrate leadership, and nurture continuous improvement
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