Privacy Policy
Established: September 16, 2025
Steepride (“the Company”) sets forth the following Privacy Policy (“this Policy”) regarding the handling of user information, including personal information, in connection with the services we provide (“the Services”).
1. Information Collected
The Company may collect information entered by users or information automatically obtained during use of the Services for the purpose of providing and improving the Services. The main categories of information collected include:
Profile and other information registered or entered by users
In-app activity data such as usage records and training history
Technical information including access status and device details obtained through analytics services
The specific details of the information collected may be revised or expanded based on the features and content of the Services. The latest items collected will be disclosed within the Services. All information will be appropriately handled according to this Policy and its stated purposes.
2. Purpose of Use
The information collected will be used for the following purposes:
Provision, improvement, and development of our applications and services
Identity verification and authentication
Providing information relating to our Services
Research, statistics, and analysis of usage patterns
Responding to user inquiries
Sending information and advertisements about products, services, campaigns, or promotions from the Company and its partners
Publishing results of statistical processing
Delivering or displaying advertisements by the Company or third parties
Conducting business operations, communications, and procedures incidental to the above
3. Methods of Collection
The Company may obtain personal information through the following methods:
User input, registration, or operations within the app
Log and action data related to service usage
Technical information including device information, location data, advertising identifiers, cookies, and IP addresses
Automatically generated or collected information during service use
Information obtained via analytics services, either directly or through affiliated entities
Information voluntarily submitted by users via inquiry forms or surveys
These methods and types of information may be reviewed or revised in line with service updates. Details are provided at the time of use or by contacting the Company.
4. Provision to Third Parties
As a general rule, the Company will not provide personal information to third parties without the consent of the user. However, personal information may be provided to a limited extent in the following cases:
When required by law
When necessary to entrust information to contractors, experts, or affiliated companies for service operations
When necessary to protect the rights and interests of users, the Company, or third parties
When provided in an anonymized or aggregated form that does not identify individuals
When necessary to provide participant trend information to co-hosting or sponsoring companies of events
When information must be shared with third parties (including those outside Japan) for advertising purposes
When information is provided to vendors of external services such as Google Tag Manager or Google Analytics
For details on external services or information modules (items collected, purpose of use, and disclosure to third parties), please refer to the privacy policies of the respective service providers.
5. Information Management
The Company will take appropriate security measures to protect collected personal information from leakage, loss, or damage. Employees and contractors handling personal information will also be properly supervised to ensure safe management.
The Company complies with relevant laws and guidelines and conducts regular inspections and reviews to continuously improve management systems.
6. User Rights
Users have the following rights regarding their personal information held by the Company:
The right to request disclosure of retained personal information
The right to request correction, addition, or deletion
The right to request suspension of use, erasure, or suspension of provision to third parties
To exercise these rights, please contact the Company through the designated inquiry channel. After verifying the user’s identity, the Company will respond promptly and within a reasonable scope in accordance with applicable laws. Please note that a handling fee equivalent to actual costs may be charged for disclosure requests.
7. Changes to the Privacy Policy
The Company may revise this Policy in response to changes in laws or expansion of Services. Updates, including the revision date, will be promptly published within the application or on the official website.
For significant changes, users will be notified through appropriate means. Continued use of the Services after such notification will signify acceptance of the updated Policy.
8. Contact Information
For inquiries regarding this Policy, please contact:
Steepride
Email: contact@steepride.com