Steering occurs when a purchaser or client is “steered” or “guided” to a particular neighborhood or community, not because of their stated preferences, but because of their membership in a protected class. A real estate broker should not attempt to influence a buyer’s choice to live in a particular community based upon a protected class. It can occur in a somewhat innocent way, such as just making subtle comments about a community in a negative or positive manner.
Some of those questions that you might be asked are:
Trying to answer these questions may just be asking for trouble. Direct potential buyers to research this information.
Learn about Colorado’s fair housing laws and the discrimination complaint process from the Colorado Civil Rights Division.