Long-Term Care Pharmacy Crisis Could Affect 80% of Nursing Home Residents
An imminent long-term care pharmacy crisis could affect more than 80% of nursing home residents this year, with about 84% of pharmacies planning to reduce services or stop serving certain facilities or regions.
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The Civil Money Penalty Reinvestment Program (CMPRP) is a Centers for Medicare & Medicaid Services (CMS) initiative that transforms enforcement actions into quality improvement opportunities by reinvesting civil monetary penalty funds to enhance nursing home care.
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COVID-19 has greatly impacted the health and health care use of the U.S. population, resulting in millions of hospitalizations and over 1 million deaths. COVID-19 has had particularly devastating consequences for older adults, especially the frailest individuals receiving care in post-acute and long-term care facilities.
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In this cross-sectional study, from October 2022 to September 2023, there were an estimated 43.6 million COVID-19–associated illnesses, 10.0 million outpatient visits, 1.1 million hospitalizations, and 101 300 deaths. From October 2023 to September 2024, there were an estimated 33.0 million COVID-19–associated illnesses, 7.7 million outpatient visits, 879 100 hospitalizations, and 100 800 deaths.
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Insights from Dan Billings - Chief Innovation Officer with Pathway Health
For skilled nursing, assisted living, and senior care providers, these shifts have real
implications. Many facilities today sit within high or relatively high FEMA-designated
risk zones, including Los Angeles, Phoenix, Seattle, Dallas, Minneapolis, Miami, and
Boston, representing thousands of facilities nationwide.
With resident acuity increasing and infrastructure aging, leaders must examine one essential question: Are we truly prepared?
The Reality: Most Facilities Are Not as Prepared as They Believe
While most providers have emergency preparedness plans in place, this does not always equal real readiness. The Office of Inspector General (OIG) found in a multi-state study that 77% of facilities in high-risk areas had one or more major deficiencies in their preparedness, even when state surveyors had recently reviewed those organizations and missed critical gaps.
In many organizations:
Plans exist, but do not reflect operational reality
Staff are unfamiliar with their specific roles during an emergency
Evacuation procedures are untested
Supplies are insufficient, outdated, or not immediately accessible
Communication plans are unclear or incomplete
Documentation systems lack a paper-based backup
Coordination with emergency management officials is minimal
The reality is, well-written plans do not protect residents; well-executed plans do.
The Cost of Being Unprepared
For leaders, the risks of inadequate preparation extend far beyond compliance. In emergencies, unprepared facilities face exponentially greater harm, including:
Resident & Staff Risk: Severe injuries, exposure to extreme temperatures, lack of oxygen or medications, unsafe transfers, and evacuation trauma all increase when teams are not ready. Even after evacuation, residents can be harmed if essential supplies, records, or trained staff are not available.
Operational & Financial Loss: Facilities that cannot maintain operations during or after a disaster face structural damage, extended closures, significant repair costs, and loss of revenue, often jeopardizing long-term viability.
Reputational & Legal Exposure: Litigation frequently follows adverse events. Inadequate preparedness, missing documentation, and poorly executed responses increase liability.
For leaders, preparedness is a responsibility tied to safety, quality, and sustainability.