Tools & Resources


iQIES Survey & Certification Known Issues Log Available


The Known Issues Log is a resource to help you stay informed on iQIES system issues about Survey & Certification (S&C) functionality. It’s a repository of known issues that are updated as issues are reported and resolved. The latest date of a reported issue in the log’s current version is February 9, 2023, with a report date of March 23, 2023. 

You can access this log on the secure login area of the QIES Technical Support Office (QTSO) website, where S&C system issues are only viewable by State Survey Agencies and CMS staff. 

To view the contents in QTSO, CMS staff, and State Survey Agency users need QTSO access through HARP. To request access: 

There’s also a Known Issues Log on iQIES.cms.gov, but it’s for issues related to Patient Assessment submission and reporting only; it doesn’t address S&C issues. 

Users are encouraged to review the Known Issues Log before contacting the QIES/iQIES Service Center. If you still have questions or need help, contact the QIES/iQIES Service Center by phone at 1-888-477-7876 (Select Option 1) or send an email. 

Public Webinar - February/March 2023

From Data to Action: 


Learn about the challenges and current projects experts are undertaking to improve the way we measure and address inequities in healthcare to achieve health equity and how CMS is working to mitigate them. This webinar will directly address the Social Determinants of Health (SDOH) elements of the four post-acute assessment tools and discuss that the favored approach is applicable to Medicare Value-based Programs (VBPs) and Quality Reporting Programs (QRPs).

An older man wearing a gray mask, having his temperature taken

2023 Overview of Healthcare-Associated Infections (HAIs) Reporting in LTCFs (Slideset)

Click the above link to gain more information on topics such as how to access the application, facility user's rights, reporting events, and submitting questions.

Definition of the word survey is examine

LTCF Annual Survey

New! 2023 LTCF Component Annual Facility Survey Review

The National Healthcare Safety Network (NHSN) Annual Facility survey for long-term care facilities (LTCFs) is required for facilities that are currently or plan to report healthcare-associated infections (urinary tract infections), laboratory-identified events for C. difficile and/or multidrug-resistant organisms, and/or prevention process measures by March 1st or prior to reporting in the non-COVID-19 module(s) if beginning after March 1st. 

Click the above link to find out more information