iQIES

Effective 6/25/2025 - iQIES Enhancement: Ability to Delete Intakes

CMS is pleased to announce that users with the appropriate permissions can now delete intakes in iQIES.

Important to note:

• Only intakes with a status of ‘Triage/Prioritization’ can be deleted.

• Once an intake is deleted, the deletion takes effect immediately, and users will no longer see the intake in the user interface.

• It is recommended that users use the ‘Change Provider’ functionality if a new intake hasn’t already been created and transfer the existing intake to the correct provider.

CMS will update the iQIES User Manual within 8 weeks of this message. 

A copy of this notification can be accessed by selecting the following link. (Log in to QTSO is required.) 

If you have any questions or concerns, please contact the iQIES Service Center by email: iqies@cms.hhs.gov or by phone: (888) 477-7876. Or to create a new ticket online, track an existing ticket, or recover your HARP password account, please use our CCSQ Support Central: Self-Service Portal.