9-1-1 Accessibility

• If possible, dial 911 on your TTY for a direct connection to the nearest emergency response center

• 911 can be reached by dialing 711 on a TTY device and connecting with a Communication Assistant who will contact the nearest emergency response center and relay your emergency to the 911 dispatcher

• Click here to learn about calling 911 through Relay Colorado 711

• Those with hearing loss who use American Sign Language can connect to 911 through Video Relay Service (VRS) by dialing 911 on their videophone.

• If calling from a home videophone, the address registered on the device will be provided to the emergency center. If you are using a VRS mobile app, an address of the emergency MUST be provided.

• Click here for a FAQ regarding VRS and 911 created by National Emergency Numbering Association (NENA).

• Depending on your type of video phone, a working landline and/or Internet connection may be required.

Each captioned telephone device may work differently when connecting to 911. Learn more about the different captioned telephone providers and how they handle 911 calls below.

• • CapTel

  • CaptionCall

  • ClearCaptions

  • InnoCaption

Some caption telephones require landline connections, Internet connections, or both.

• In order to reach 911 through Sprint IP Relay, you must be a registered user with an internet connection.

• Click here to learn more about connecting to 911 through IP Relay