Thanks to our amazing panel! We heard insights from:
Eileen Baptistin Level, Director of Teen and Young Adult Programs (YAP), The Opportunity Hub
Seani Edwards, YAP Participant
Maggie Raible, Head of Impact and Experience, Project Basta
Sadia Begum, Basta Fellowship Alum
We also learned from promising practices in the Network, and identified challenges to address in our upcoming Improvement Lab.
Building Trusting Relationships: Young people noted that networking feels intimidating, can be anxiety-inducing, and is often perceived as transactional. Redefining networking as relationship-building is essential. Programs should prioritize personal support and trust-building as foundational steps. As Eileen emphasized:
"It’s not always getting them a job or getting them set up with a resume. You have to start with getting them comfortable, getting them to trust the person that's in this room, so they can be their authentic self. Then, we can actually start to dig in and understand: what are your needs, what are your passions? … When trust is built, now it's like, I see you. They won't take the resources if they don't trust you, and if you don't understand their history and why they feel like the system is built against them."
Fostering Confidence and Mobilization Skills: Many young people understand that networking is important but often lack the confidence and mobilization skills to activate their network and take advantage of opportunities. Structured activities, such as workplace visits and reaching out to people on Linkedin, provide opportunities for young people to practice networking and build confidence. Additionally, myths of meritocracy can deter young people from seeking help. We must normalize networking as a shared, reciprocal process. Seani spoke about the anxiety young people may face in navigating life after high school:
“A lot of young people my age or younger … may not know who to turn to, what to ask for, where to go, and they may feel lost. After I graduated from high school, it was just like, ‘Okay, so now what?’ I feel like schools really prepared you for college only. When you're 21 or 18, you're an adult, but you're not really an adult… But with connections, [young] people can get the support they need.”
Establishing Diverse Networks: Access to senior professionals in networks increases tangible benefits for young people, such as internships and job referrals. However, close, personal connections are just as valuable. Diverse networks foster broader exposure to opportunities and perspectives, which is essential for first-generation and first-time job seekers. Sadia shared her experience:
“Both my parents are immigrants. So, growing up, the only careers I knew about were lawyer, engineering, and doctor. That was kind of it.”
Maggie added:
“Young people in our program who have access to more senior professionals in their network are getting more tangible resources from their networking efforts, from the work that they put into it, than those who have less who have more personal connections or more sort of peer connections, and so that's something that we…really take into our work. Again, be very clear: all of the nodes of a young person's network matter, and specifically for getting a very first job, senior professional connections play a really important role.”
Leveraging Student Interests: The pandemic established isolation as a norm for many young people. Rebuilding social connections requires intentional, engaging, and fun experiences. Programs that integrate experiences based on shared interests help “break down walls” and build trust over time.
Maintaining Networks: Young people need tools to sustain and organize their networks. Tools like network maps and periodic check-in templates can help them effectively manage relationships over time. Sadia reflected on a key moment during the Basta fellowship:
“I remember this one networking event at the beginning [of the Basta fellowship], and we were all in groups with senior professionals. And this CEO of a boutique healthcare consulting company, a very small company… I followed up with him after ….And just by doing that coffee chat, he was like, 'Oh, I'm actually looking for some interns, you know, if you're interested, let me know.' And from that, he gave me an internship opportunity. I don't even think he looked at my resume. So that was the first moment where I was like, 'Okay, this actually works.' And obviously, not everyone you're going to speak to will give you a job right then and there, but things like that do happen if you foster that relationship and connection. So I'm glad I had that Aha moment in the beginning because I was like this isn't just something that people are just telling us to do. It works. It paid off."
Identifying Success: To know whether efforts to build networks are working, we discussed key indicators such as students showing up for opportunities, seeing people in their network reach out to them, and seeing a connection between networking activities and landing that first job. Basta uses their Seekr tool to help see where students are and figure out what supports they need.
The Christensen Framework for Measuring Social Capital: A framework for measuring the strength of networks, focusing on network size, relationship quality, structure of networks, and the ability to activate relationships
Project Basta’s Social Capital Insights: Novel takeaways on how connections to senior professionals are the key to unlocking success, particularly for first-gen job seekers
Webs of Support Framework: A framework for organizing programs, policies, and research to acknowledge the existence of multiple relationships in young people’s lives and the importance of understanding the alignment of those relationships and available resources
The Christensen Institute: 5 Steps for Building & Strengthening Students’ Networks: A playbook offering strategies to help develop a common understanding of social capital goals among sites and students, support sustained connections, and offer networking opportunities aligned with students’ interests
Relationship Mapping Activity: An activity designed to map young people’s support networks, which can be used to see: who youth go to for support, types of support they receive, trust levels, connections within their networks, and areas where more support is needed
Slide Deck: Find our session slides here.