Effective Date: May 5, 2025
YT Wong Car Care ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. By using the App, you agree to the practices described below.
1.1. Personal Information
We may collect the following personal information when you use our app:
Name
Phone number
Email address
Car details (e.g., model, plate number)
Appointment date and time
1.2. Usage Data
We may collect data about how you use the app, such as:
Pages or features accessed
Booking history
Device type and OS
1.3. Location Data
For staff attendance purpose.
We use the information we collect for the following purposes:
To manage and confirm your car service appointments
To contact you about your booking or service
To improve user experience and app performance
To send service reminders and promotional notifications (if you opt-in)
We do not sell or rent your personal information. We may share your data with:
Service personnel within YT WONG CAR CARE for appointment handling
Government or legal authorities if required by law
We use industry-standard measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
You may:
View and update your profile details
Request deletion of your personal data by contacting us
Opt-out of non-essential notifications
Our app is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.
We may update this policy from time to time. When we do, we will revise the "Last updated" date. Continued use of the app after updates means you accept the changes.
If you have any questions about this Privacy Policy, please contact us:
Email: support@ytwongcarcare.com
You have the right to request the deletion of your personal data at any time.
You may request data deletion in the following ways:
Via the App:
Go to the Profile or Settings section of the app and tap "Delete Account". This will remove your personal information and booking history from our system.
Via Email:
Send us an email at [support@ytwongcarcare.com] with the subject: “Data Deletion Request – YT WONG CAR CARE”.
Please include your:
Full Name
Phone Number
Registered Email (if applicable)
We will process your request and permanently delete your data within 7 business days, unless required by law to retain it.