Privacy Policy

Our Privacy Policy was last updated on May 17, 2025.

Introduction

Welcome to Sportwaves, a mobile application designed for the competitive team sports players that allows users to track games and scores and compete in global virtual sports leagues.

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At Sportwaves, we respect the privacy of our users and are committed to handling personal data responsibly and transparently. This privacy policy outlines the principles and practices we follow when collecting, using, and safeguarding the personal information of our users.

Sportwaves is owned and operated by:

Individual Entrepreneur Ihar Yafremenka 

Iv. Javakhishvili Street, 91, 2b, 0112, Tbilisi, Georgia.

team@sportwaves.app

By downloading, accessing, or using the Sportwaves app, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions. We recommend reading this policy carefully to understand how we handle your information. If you have any questions or concerns, please contact us at team@sportwaves.app.

Overview of Policy Purpose and Scope

The purpose of this privacy policy is to clearly explain:

• What categories of personal data Sportwaves may collect about its users

• How we use the information we collect

• When and with whom we share or disclose user data

• The rights and choices users have with regards to their personal data

• How we protect user data and keep it secure

This policy applies to all users who access the Sportwaves mobile application, regardless of how you access or use it. It covers personal data collected through both registered accounts and guest usage. The policy applies regardless of your device, operating system, or the method you use to access the app.

Types of Information We Collect

To provide our services and improve your user experience, we may collect different categories of personal data, including:

• Account Information: When you create a Sportwaves account, we collect information such as your email address, username, and any other details you provide. Authorization data is stored in Firebase.

• Analytics: We collect data about your activities, performance, preferences, and usage patterns when you interact with the app. This includes statistics like games played, scores, achievements, session duration, etc. This usage data is stored in Firebase.

• Device Information: We may collect technical information about the device and network you use to access the app, such as model, operating system, advertising/tracking IDs, network provider, etc.

• Feedback and Surveys: Any information you voluntarily provide, such as through user surveys, feedback forms, email, or other submissions.

• Other Usage Data: Additional data collected automatically during app usage for functionality and analytics.

We may update this policy by posting revised versions on our website and in the app. Please check periodically for any changes. Continued use of Sportwaves after policy updates indicates consent to the revised terms.

Children’s Privacy

Sportwaves does not knowingly collect or store any personal data from children under the age of 13. Our services are not designed for, intended for, or directed at children under 13 years old. 

By using Sportwaves, you confirm that you are over 13 years old. We do not permit children under 13 to use the app. If we discover that a child under 13 has accessed Sportwaves, we will delete their account and any associated data immediately. We encourage parents to be involved in their children’s online activities and supervise use of online services.

If you believe we may have collected information of or from a child under 13, please contact us so we can take appropriate measures.

How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• Provide and Maintain Service: We use data to deliver, analyze, improve, and customize our services. This includes account creation, authentication, hosting, troubleshooting, research, infrastructure management, and responding to user inquiries.

• Personalize Experience: We use data to tailor content and recommendations based on your activity, preferences, and other attributes. This helps us deliver a more relevant experience.

• Communications: We may use contact details to respond to inquiries, provide customer support, send important notices, or communicate promotions and updates about Sportwaves. You can manage your communication preferences through account settings.

• Analytics and Research: We use aggregated activity statistics and usage analytics to better understand user needs and interests. This allows us to improve operations, analyze trends, monitor app performance, and develop new features.

• Legal Obligations: We may use data to comply with applicable laws, regulations, court orders, or other legal requirements.

We aim to only process personal data for legitimate purposes in line with user expectations. We will not use your data beyond the uses outlined in this policy without notifying you and obtaining your consent.

Legal Bases for Data Processing

We collect and process personal data about you only when we have valid legal grounds, including:

• Consent: We may process your data when you have specifically agreed to the processing activity via clear opt-in consent. You can revoke consent at any time by deleting your account.

• Contract Performance: We may process your personal data when required to fulfill our contractual obligations to you as a user under the Sportwaves Terms of Service.

• Legitimate Interests: We may use your data when we have legitimate interests not outweighed by your fundamental rights and freedoms. This includes improving the app, customizing your experience, communicating updates or offers, protecting against fraud/abuse, analytics, etc.

• Legal Obligation: We may process your data when necessary to comply with legal and regulatory requirements like court orders, warrants, or other binding authorities.

Our processing is limited to the purposes outlined in this policy. If we intend to process your data for other purposes, we will update this policy and seek your consent where applicable. You can contact us anytime to obtain more details on the specific legal basis being applied to certain processing activities.

How We Share Your Data

We do not sell or rent your personal data to third parties for marketing or advertising. We only share data in the following situations:

• Service Providers: We may share your data with vendors and partners who assist us by performing services like data hosting, analytics, customer service, marketing, and technical operations. These providers include Amazon Web Services for storage and backups and Firebase for authentication services. These providers are only permitted to use data as required for their role and not for their independent purposes.

• Legal Requirements: We may disclose your data if required by law, legal processes, or governmental requests. This includes responding to court orders, subpoenas, or regulatory inquiries.

• Enforcement: If necessary to detect, prevent or address fraud, security issues, or technical problems we may share data with relevant entities like law enforcement, regulators, Internet providers, or security researchers.

• Consent: With your permission, we may share your data with third parties or as directed by you.

• Anonymized Data: We may share aggregated, anonymized data with third parties including for research or commercial purposes.

We only share your personal data as outlined above or per additional disclosures. If we intend to share data for other reasons, we will update this policy and notify you where appropriate.

Data Retention

We retain personal data only as long as necessary to accomplish the purposes outlined in this privacy policy, unless longer retention is required by law.

Account information is stored until you deactivate your account, except user profile pictures which are retained indefinitely.

Activity analytics and activity data is retained for up to 1 year from the date of collection for trend analysis and improvements.

We may retain certain usage data longer if necessary for legal obligations, disputes, fraud prevention, or preserving legal rights. For example, basic account records may be retained for up to 10 years after closure based on tax authority requirements.

In the event of a data breach, our response plan involves immediate containment, assessing scope, notifying affected users, regulators and other stakeholders according to breach notification laws.

Specific retention periods may vary subject to legal requirements. We pseudonymize/anonymize data to further protect privacy and minimize retention whenever feasible, while regularly reviewing practices to identify reduction opportunities.

User Interaction and Responsibilities

At Sportwaves, we are committed to fostering a safe and respectful environment for all users. We expect everyone to adhere to the following guidelines when interacting within the app:

• Respectful Behavior: Treat fellow users with courtesy and respect, refraining from discriminatory language, harassment, bullying, or any form of abusive behavior.

• Protection of Personal Data: Safeguard your account credentials and personal information. Do not share your sensitive data with others. Report any suspicious activity or unauthorized access to your account immediately.

• Responsible Content Sharing: Exercise caution when sharing content, comments, or other user-generated materials within the app. Avoid posting sensitive or confidential information that could compromise your privacy or the privacy of others.

• Feedback and Reporting: Provide constructive feedback to help us improve the app experience for all users. If you encounter inappropriate behavior or content, utilize the reporting tools available within the app to notify our moderation team promptly.

By using Sportwaves, you acknowledge and agree to uphold these user responsibilities and guidelines. Failure to comply with these guidelines may result in enforcement actions, including but not limited to account suspension or termination.

User Rights and Choices

We respect your rights regarding personal data. You have the following rights, subject to applicable laws:

• Access: You may request access to the personal data we hold about you like your account details. We will provide this as quickly as possible, generally within 30 days.

• Rectification: You can ask us to correct inaccurate or incomplete data we hold about you.

• Erasure: You may request we delete certain personal data, such as to exercise your right to be forgotten. To submit an erasure request, contact us at team@sportwaves.app with the subject line “Deletion Request”, include your name, email address, and specifics on which data you would like deleted. We will confirm receipt of your request promptly and aim to meet erasure requests generally within 30 days.

• Restriction of Processing: You may ask us to stop using your data temporarily under certain circumstances such as if accuracy is contested. Processing restrictions will be lifted after resolution.

• Objection: You may object to processing of your data based on legitimate interests. We will cease processing unless we have compelling grounds otherwise.

• Portability: You may request a machine-readable export of certain account data for transfer to a third party.

To make a request, please contact us at team@sportwaves.app. We may take steps to verify your identity before fulfilling requests. We will respond within 30 days unless limited by legal requirements.

Protecting Your Data

We take data security seriously and use appropriate measures to help prevent unauthorized access, disclosure, or misuse of your personal data. These measures include:

• Encryption of sensitive data transmission using SSL/HTTPS protocols

• Restricting access to personal data only to employees who need it for their job

• Tight access controls and authorization procedures for systems storing user data

• Automatic weekly backups of user data stored on Amazon Web Services, retained for 15 days

• Conducting regular penetration testing, vulnerability scans, and security audits

• Adopting a Continuous Security model with ongoing monitoring and updating of controls

• Requiring extensive privacy and security training for all employees

• Using secure infrastructure with restricted physical and network access

While we aim to protect data to the best of our ability, no measures can be completely effective against all threats. We cannot guarantee total security. However, we take all reasonable safeguards to prevent unauthorized access and have response procedures in place for any incidents. Please contact us if you have any questions about our security.

Data Ownership Rights

At Sportwaves, we value transparency and clarity regarding ownership rights associated with user-generated content within the app. Below are the guidelines outlining data ownership:

• User-generated Content: Any content, including but not limited to text, images, videos, comments, or other materials that users input or upload to Sportwaves, remains the intellectual property of the respective users who created or uploaded it.

• License to Sportwaves: By submitting user-generated content to Sportwaves, users grant the company a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content for the purposes of providing and improving the services offered by Sportwaves. This license extends to the operation, promotion, and marketing of the app.

• User Control and Removal: Users retain control over their user-generated content and have the right to delete or remove it from Sportwaves at any time, subject to the app's functionality and technical constraints. Deleted content may persist in backup copies for a reasonable period before being permanently removed from our systems.

• Company Rights: While users maintain ownership rights to their user-generated content, Sportwaves reserves the right to monitor, moderate, and remove any content that violates our Terms of Service, Community Guidelines, or applicable laws. This includes content that infringes upon the rights of others, contains unlawful material, or poses a risk to the security or integrity of the app or its users.

By using Sportwaves and submitting user-generated content, users acknowledge and agree to these ownership rights and grant Sportwaves the necessary licenses to utilize such content within the scope outlined above.

International Data Transfers

As a global service, Sportwaves may transfer your personal data to countries other than your own for processing or storage. Examples include using third party service providers located overseas or storing data in cloud servers abroad.

We take steps to ensure adequate data protection when transferring data internationally, such as:

• Restricting transfers only to countries deemed as having adequate protections by authorities

• Entering into European Commission approved standard contractual clauses with entities we transfer data to

• Working with certified Privacy Shield providers when transferring data between EU and US

• Meeting specific regulatory requirements for cross-border data transfers

• Establishing secure data handling policies and practices with multinational service providers

You can contact us if you would like further details on cross-border data flows and the mechanisms we use to safeguard your rights when engaging in international data transfers. While countries may differ in privacy laws, we aim to uphold adequate protection globally.

Updates to This Privacy Policy

We may occasionally make changes to this privacy policy to reflect evolving laws, regulations, business practices, and user expectations. When we update the policy, we will notify users by:

• Posting the revised version on our website with the date of the last revision.

• Updating the "Last Updated" date at the top of the privacy policy.

• Sending an in-app notification or email alert to users prior to changes taking effect where possible.

We encourage you to check back periodically to view the current privacy policy and stay informed about our personal data practices. Continued use of the app signifies acceptance of any changes to the privacy policy. For significant updates that may impact user rights, we may require your consent prior to implementing changes. Please contact us if you have any questions about changes to our privacy practices.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us.

We will endeavor to respond to your inquiry as quickly as possible, generally within 30 days as required by law.

You may also contact us to:

• Lodge a complaint about a potential violation of local privacy laws

• Exercise your data protection rights under applicable regulations

• Request an overview of the personal data we hold about you

• Opt-out of specific data processing activities

• Withdraw consent where we rely on it for processing

• Provide feedback on our personal data handling practices

We welcome your questions, concerns, and feedback regarding privacy to help us uphold high standards of data protection.