We have different processes depending on whether you are an end user or a retailer processing a return.
Please take the time to read through our Standard Terms and Conditions of the Speedy Access Product Warranty.
The product warranty becomes effective from the date of purchase by the purchaser. Coverage terminates if you sell or otherwise transfer the product. The repair of your product under warranty will not extend the period of the warranty. You will need to provide proof of purchase or receipt for processing.
Normal wear and tear.We will repair or replace your product if your product is found, within the warranty period, to be defective due to defective materials or workmanship existing at the time of purchase. If any part is no longer available or out of manufacture, We will replace it with a functionally-equivalent replacement part.
Speedy Access shall NOT be liable for costs of repair or replacement of a product incurred as a result of:
Accidental damage, faults caused by negligent use or care, neglect, careless operation, or handling of the product which is not in accordance with the Speedy Access Instruction Manuals.
Use of the parts not assembled or installed in accordance with the instructions of Speedy Access.
Use of parts or accessories other than those produced or recommended by Speedy Access.
External sources such as transit damage or weather.
Repairs or alterations carried out by parties other than Speedy Access or its authorized agents.
Serial numbers defaced or missing.
Invoice numbers defaced or missing.