NTsuites Tenant Only Common FAQs

At NTSuites, all rent payments are due on the 1st of every month. We will send you an email invoice one day before the end of the month (e.g., around the 29th of the month) for the following month's rent payment. 

Please note that tenants will receive invoices and can make payments via OfficeRnD, as it is our official platform.

If you would like to get your invoice earlier, please email sales@ntsuites.com, and we'll gladly assist you.

Our preferred method of payment is online through OfficeRnD. You can also contact us if you'd like to mail a check. 

You can download the OfficeRnD Members App for easier access.

Also available with your monthly email invoices is the option to autopay directly via ACH or Bank Draft. 

Please see the video instructions below on how to pay your NTsuites invoice or bill online. Please note that this must be done on a laptop/desktop browser and NOT your phone/iPad.

https://drive.google.com/file/d/1U2PDCj-is6V8LbWRBJCj28-hyOZSeH8R/view?usp=sharing

Please do not hesitate to contact us for further assistance.

All invoices are due by the 1st day of the month. However, you have until the 7th day of the month to pay.

You can turn on Autodraft by selecting the yes option in the additional information section of the company tab when you visit your OfficeRnD profile.

For more info, please see "Adding Marketing Information to Your Tenant/Member Profile In OfficeRnD" in the Member Access section above.

A $50 late fee will be imposed on any payments received after the 7th day of the month and $10 daily after that. 

Each tenant is responsible for holding a comprehensive public liability insurance policy to cover any accidents or damages that may happen in the office/salon space. The insurance should be at least $500,000 for injuries to one person, $1,000,000 for injuries to more than one person, and $50,000 for property damage, like theft.

For salons and beauty professionals, some have used Beauty and Bodywork Insurance. We've included below the direct links to the application for each location. It will automatically populate NTsuites as the additional insured, saving you time. 

Alliance - https://app.insurebodywork.com/events/6398

North Richland Hills - https://app.insurebodywork.com/events/6397

Southlake - https://app.insurebodywork.com/events/6396

Recap of Beauty and BodyWork Insurance

• The most affordable in the nation, with Annual Premiums starting at $96.00. 

• Up to $3 million General and Professional Liability aggregate.

• Time-saving automation for the salon/spa owner.

• Superior partnership customer service provided.

• Are There Conference Rooms Available for Tenant Use?

Yes! All our buildings are fully equipped with modern conference rooms that you can reserve before use.

• How Can I Reserve the Conference Room?

Please note that we have transitioned to the OfficeRnD booking platform for ALL conference room reservations. Visit ntsuites.officeRnD.com and go to New Booking on the right. 

Screenshot of Conference Room Booking 

However, Conference Room B is NOT reservable and is used on a first-come, first-served basis. If you need further assistance, you can speak with the landlord.

• Is there a Time Limit to Using the Conference Room?

Conference Room A can be used for up to EIGHT HOURS WEEKLY per tenant, continuously or separately.

Conference Room B can be used for up to TWO HOURS at a time and per tenant.

• What if I Want to Cancel or Reschedule My Meeting?

In the event that you have to reschedule or cancel your PRE-BOOKED meeting, please visit the ntsuites.officeRnD.com calendar or the iPad available in the conference room. There will be a fine imposed for violating this term.

Conference Room Terms 

• Lessee (Tenant) may use the conference room(s), if available, on a reserved basis or without reservation if not reserved by another tenant. 

• Lessee will NOT request any standing or permanent reservation of the Conference Room. 

• Lessee will NOT reserve the Conference Room for more than FIVE days in any 30-day period unless Lessor's manager confirms that such excess use does not conflict or interfere with any other co-tenants' reasonable pro-rate use of the Conference Room.

• Lessee understands that the Conference Room is for meetings or conferences and is NOT to be used as a workroom, for lunches, or for any other purpose that causes loud noise, offensive odors, or any other environmental situation that disturbs other tenants. 

• Lessee is NOT permitted to have its visitors in the conference room at any time Lessee is not present. 

• Lessee will be responsible for any damages caused by Lessee's use of the Conference Room. 

• Conference Rooms may, from time to time, be leased to outside organizations for meetings if not previously reserved.

• Where are the waiting or break rooms located?

Our buildings have two break rooms with fridges, microwaves, dining tables, etc.

Break Room A is located on the Ground floor center front right.

Break Room B is on the 2nd floor, back center left.

• Who Can Use the Break Rooms?

Use of the break rooms is for all tenants. However, break rooms are to be kept tidy, and all garbage and waste items disposed of.

For all replenishment and refill requests for all consumables, please call or text 8176015993.

• Is There Wi-Fi at NTSuites?

Wired/wireless high-speed internet from AT&T/Frontier is available in every office and common area. 

• Can I Bring My Own Internet?

Yes, tenants can choose their private dedicated connections. AT&T, Frontier, and Spectrum offer high-speed services to the building.

• Can I Set Up a Phone Service for My Suite?

Yes! NTSuites offers dedicated phones and phone service to each suite through our partner Vonage Business. There are different phones to choose from for an affordable monthly rental fee. Please check https://business.vonage.com/features/?ICMP=BMM_Features for more information.

• Can I Place My Business Ads in the Building?

Other than utilizing the business card display in the front lobby or the bulletin boards in the break rooms, no other marketing or business displays can be placed in the common areas. You can place only a small size of material on or around the door. 

No personal furniture can be placed in the hallways.

If you're away and get a delivery that has a signature on file or has no signature required, it will be delivered and placed under your suite door. In the event that it is either too large or a signature is required, then delivery will be rescheduled. 

There are instances where mail is incorrectly delivered to the wrong mailbox. If you receive an item that's meant for another, please email sales@ntsuites.com for immediate delivery.