What reports are included in your monthly financials?

We include a balance sheet that will show you your month end bank balances along with a bank reconciliation, an income and expense register overview and a detailed report of your expenses, a budget vs. actuals report, and your current delinquencies. We can run these reports on a monthly, quarterly or annual basis. And each board member will have access to run these reports live.

How are violations handled?

We collect pictures and violations during our routine drive through. We put the violations into our system including pictures of said violation. The property owner will receive an email notifying them of the violation. If we do not have an email, we will send the violation via USPS. We will then follow up and track the violations on each drive through thereafter until it is resolved.

How do you collect HOA fees?

Owners can pay their HOA fees by logging into our online portal where they can access their account statement, make a payment, set up auto pay and view any of the HOA's governing documents.

Do you handle delinquencies?

We will work with the association's Board of Directors along with guidance from the association's governing documents to develop a plan for all delinquencies. When it is time for a demand letter and each action thereafter, it is turned over to an attorney for collections. However, we try our best to collect delinquent fees before it gets to that point.

I have more questions!

Please feel free to reach out to us if you have any further questions. We would love to hear from you!

225.380.3724 or email us at office@southhavenpm.com