What do I do if...?

Have a question? Let us help you find out who to ask!

Please see these "Frequently Asked Questions" below and please reach out to the listed staff member(s)

Technology Questions:

How does my student reset their Student Portal?

Please have them contact their School Counselor or the Guidance Secretaries - For the Middle School please call 631-730-1768. For the High School please call 631-730-1607/1608

How do I reset my Parent Portal account?

Please call the Parent Portal School Helpline at 631-730-1511

My child still needs a chromebook - how do they get one?

Please call the school's main office and they will assign you a Chromebook

My child is locked out of their Google Classroom account. What do they do?

Please email one of their teachers to ask them to submit a tech request for it to be reset, or, contact your building's lab assistant

How does my student reset their Naviance account (grades 8-12)?

Please contact their School Counselor

I need to sign the Google Consent form. Where do I find that?

Click here - English and Spanish

Update My Information Questions:

I need to update my address, who do I call?

Please call our registration office at 631-730-1617

I need to update my phone number or email address, who do I call?

Please call your main office staff and they will be able to update that for you

I keep receiving phone calls from the district, but they have the wrong number. What do I do?

If you need to update your phone number, please call your main office staff. If you are receiving phone calls that you should not be getting, please call the registration office at 631-730-1617.

Food/Housing Assistance:

I would like to apply for Free and Reduced Lunch. How do I do that? Do I qualify?

Please click here for the free/reduced lunch information sheet in English or Spanish
Please click here for the free/reduced lunch application in English or Spanish
Please click here for more information about our Food Services Department

My family lost our housing. We are now located in a shelter or are living with family members but I want my child to continue to attend school at South Country. What do I do?

Please contact our District-Wide Homeless Liaison Dr. Ann Haddad at 631-730-1680 or email her at ahaddad@southcountry.org She can assist with helping your child remain in school.

Guidance/Student Support Questions:

Who do I contact if I have a question about my child's schedule at the high school or middle school?

Please contact their School Counselor! For the Middle School please call 631-730-1768. For the High School please call 631-730-1607/1608

How does my child get their working papers?

Please have them go to the Guidance Office to pickup an application, or, visit this website https://www.southcountry.org/schools/bhs_guidance_working_cards

What is a School Counselor? What is a School Social Worker?

What is a School Psychologist?

What do I do if I need to report a bullying case?

Please contact your School Principal or Assistant Principal. Each building principal is appointed as DASA Building Coordinators and oversee all investigations.

What is DASA?

DASA refers to New York State’s Dignity for All Students Act (The Dignity Act). This act seeks to provide the State’s public elementary and secondary school students with a safe and supportive environment free from discrimination, intimidation, taunting, harassment, and bullying on school property, a school bus and/or at a school function. The DASA Complaint form can be found here

My child saw someone post something on social media that I am concerned about. Who do I call?

Please call your building's Assistant Principal or Principal right away to report the information.

Who do I contact if I'd like to speak to someone about my child needing counseling?

Please contact one of our Social Workers:

Frank P. Long Intermediate School

Jennifer Fassino 631-730-1742 jfassino@southcountry.org

Kim Narcisco 631-730-1741 knarciso@southcountry.org

Brookhaven Elementary School

Kate Coppola 631-730-1709 kcoppola@southcountry.org

Jennifer Petti 631-730-3470 jpetti@southcountry.org

Kreamer Street Elementary School

Ida Timmons (BOCES) 631-730-1665 itimmons@southcountry.org

Verne W. Critz Elementary School

Jennifer Andreopoulos 631-730-1696 jandreopoulos@southcountry.org

Jennifer Petti 631-730-3470 jpetti@southcountry.org

Middle School

Tracy Egger 631-730-1770 tegger@southcountry.org

Gabrielle Coyne 631-730-1778 gcoyne@southcountry.org

Gail Freeman Scallon 631-730-1769 gfreeman@southcountry.org

Marlyne Vecchione (Bilingual) 631-730-3475 mvecchione@southcountry.org

High School

Kathryn Henglein 631-730-1605 khenglein@southcountry.org

Crista Pervelis 631-730-1612 cpervelis@southcountry.org

Lynette Murphy 631-730-1614 lmurphy@southcountry.org

Dr. Ann Haddad (Homeless Liaison) 631-730-1680 ahaddad@southcountry.org

Junior Turcios (Bilingual ENL) 631-730-3483 jturcios@southcountry.org

My child is interested in attending BOCES. What do they do?

Students may attend Boces in their junior or senior year of high school. Students should speak to their school counselor about filling out an application to apply. There are requirements students must meet to attend Boces, please see the course description guide for the most up to date Boces information and requirements. All Boces applications are due no later than March each year.