Embedded Files
Need tickets to GLOW?
Step 3: Review Post-Registration Materials
Step 3: Review Post-Registration Materials
Training
Training
You will receive more information about the required virtual GLOW Volunteer training after November 17th. This 15 minute virtual training will give you the inside scoop so you'll be ready help guests experience the Garden in a whole new light! Training will be self-paced so you can choose to do it when it works for you. It just needs to be completed before your volunteer shift!
Liability Waiver for Minors
Liability Waiver for Minors
Volunteers between the ages of 16 -18 must have a parent or guardian sign this waiver before volunteering for GLOW. Please complete this form the day you plan on volunteering- https://form.jotform.com/202967135930155
Health Screening
Health Screening
Volunteers ages 18 and up must complete a Health Screening on the day they plan to volunteer. You can find the form here- https://form.jotform.com/202754289871163
Know Before You Go
Know Before You Go
What to wear and bring
Wear warm clothes- bring lots of layers, it gets very chilly in the Garden!
Comfortable shoes- you will be walking and standing for long periods of time!
Snacks will be provided but make sure to eat dinner before. No food onsite.
Bring your own water bottle- no water is available for purchase onsite.
You will be given a Volunteer Survival Kit when you arrive. This contains snacks, glow sticks and some returnable items like flashlights, hand sanitizers and light up batons.
Bring something to carry your personal belongings- there will not be secure place to store belongings.
Before you get here
TRAINING- Training is required of all volunteers. Make sure you complete the training prior to arrival.
HEALTH SCREENING- 24 hours before your volunteer shift you will receive a reminder email with a health screening. Please fill out the health screening prior to arrival the day you plan to volunteer.
When you get here
PARKING- Parking is free but it will be busy! Make sure to give yourself plenty of time to park and find the designated volunteer meet up location. Do not leave any valuables in your car while volunteering.
BE ON TIME- The schedule for GLOW is very tight so make sure you are not late. If you are not present at the meet up location when your volunteer shift is scheduled to begin, you will not be able to volunteer.
Glow Volunteer Path Guide Check In Instructions.pdfCOVID-19 Notice
The health and safety of our staff and visitors is our top priority. South Coast Botanic Garden has remained open throughout the pandemic after working with Los Angeles County Health Department officials to ensure we implemented all guidelines recommended in response to the COVID-19 health crisis. We continue to follow all such guidelines.
Procedures include:
Cloth face coverings are required for anyone 3 years old and older
Timed ticket reservations are required for members and non-members
Limited capacity
A separate entrance and exit
Sanitation of volunteer supplies before and after volunteering
Contactless volunteer check in
Volunteer Code of Conduct
Be Respectful
To Guests- Help us provide a world class guest experience for every visitor who comes through our doors. You get to help shape their memories!
To Volunteers- Make fellow volunteers feel welcome and included. We are a team!
To Staff- Staff are here to help support the volunteer experience for all volunteers. Please help staff by listening to instructions and asking questions that pertain to your volunteer role.
Safety
Wear a face covering, wash your hands and watch your distance.
Contact your Zone Leader if it appears someone is breaking the law or a visitor is in distress.
Take precautions to secure valuables and personal belongings.
Zero Tolerance Policies
Anyone showing the effects of drug use
Anyone showing the effects of alcohol use
Smoking on site
Sexual harassment of team mates, staff members or the public
Fighting
Bullying
Theft
Soliciting guests, staff or other volunteers
Behavior that is disruptive or destructive to people or property
Cancelation Plan
The decision to cancel GLOW will be posted on our website by 4 p.m. for that day. Once the decision to cancel GLOW is made, the decision is final. Please check the website for notifications on cancelations www.southcoastbotanicgarden.org/glow.
Only in the event of a cancelation, the canceled shift will still be counted towards your total in earning volunteer benefits as we understand it is outside your control and thank you for signing up to volunteer with us.
We thank you in advance for understanding that the decision to cancel GLOW is not one we take lightly and is done with safety in mind. We understand that you have made plans to volunteer at the Garden and appreciate your support.
Be prepared to work in all weather conditions!
Path Guide Zones
After you check in, you’ll be assigned to a Zone. Each zone has a zone leader that will give you an overview of your spot and be there to help throughout your shift. If you run into any issues, get a question you can’t answer or need anything at all, don’t hesitate to ask your Zone Leader.
Zone 2 contains a few special path guide positions that may have some additional path guide responsibilities such as making announcements to crowds and helping facilitate the Rose Garden experience. If you are interested in being a special path guide, just let us know when you check in!
Page updated
Report abuse