For those that are not connected to a Mental Health provider dial 911, ask to speak with a Behavioral Health on -call worker and dispatch will connect you with a telephone crisis worker.
For those connected with a Mental Health provider, each provider is responsible for providing their own crisis services to the clients they serve. Please contact your provider.
Services Center
Physical Address
1752 Dorset Ln
New Richmond, WI 54017
Phone: 715-246-6991
Fax: 715-246-8284
Behavioral Health Access Line
Phone: 715-246-8255
Fax: 715-246-8284
Kristin Newton
Supervisor
Email Kristin Newton
Phone: 715-246-8289
The Behavioral Health Emergency Services or Crisis Program provides services to individuals 24 hours a day, 7 days a week through a contract with Northwest Connections by dialing 911 and asking for the on call Behavioral Health worker. These services are offered in homes, police departments, hospitals, schools and other community locations.
Coordination of out-of-home placements including psychiatric hospitalization, if necessary
Individual and family crisis assessments interventions
Mental Health crisis consultation (by calling 911)
Mobile on-site responds to crisis situations to assess risk to self or others
Telephone crisis intervention
For Non-Emergency Services please call the Access Line to set up an appointment or get information on resources at 715-246-8255.
UNITED WAY: 211 St. Croix Valley United Way
When you need help and don’t know where to turn, 2-1-1- is your one-stop connection to the local services you need, like utility assistance, housing, food, elder care, crisis intervention, alcohol and other drug recovery and much more.
211 St. Croix Valley services provides free, confidential information and referrals to programs in St. Croix, Pierce, Polk, and Burnett counties.
Our trained counselors are here to support you 24/7. Call the TrevorLifeline now at 1 (866) 488-7386.
988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
On your cell phone – put the number 741741 in the To section. Then type in the word “HOPELINE” in the message area. Then click Send.
Text HOME to 741741 to connect with a Crisis Counselor Free 24/7 support at your fingertips.
Call (916) 787-7678 for Support for Youth & their Caregivers. Call Us, Text Us or Live Chat for support.
888/552-6642
1 (800) 656- HOPE {4673}
24/7 Free and Confidential help and Support Line (715) 425-6443
Our advocates are available 24/7 at 1 (800) 799-SAFE in more than 200 languages. Calls are free and confidential.
24-Hour Text Hotline: (715)821-8626
24-Hour Crisis Hotline: (1(800) 345-5104
Local phone: (715) 425-6751
1 (800) 4- A- CHILD {422-4453}
call 911 or County Child Protection Access line-715-246-8260
Call out Support Line at (916) 920-2952. We are promoting safe and healthy relationships and support survivors of sexual assault, domestic violence and sex trafficking.
(608) 301-5440
(414) 276-3122 or (866) 948-6483
Call: 888-552-6642
Text: HELLO to 741-741