This page is intended to share information about Lapiplasty® 3D Bunion Correction® and is owned by Treace Medical Concepts, Inc. We are a medical device manufacturer, not a healthcare provider, and are subject to strict regulation on all social media platforms and when communicating about the Lapiplasty® 3D Bunion Correction® with the public. As with other medical device companies, compliance with these rules requires us to remove posts or provide clarification where information posted by visitors on this site is inaccurate or is considered by us to be misleading.

As a medical device company, we do not engage in the practice of medicine or provide medical, health or other professional services or advice. Information contained on this page is general educational information only and is not a substitute for receiving proper medical care and advice from your physician.  Only your surgeon can determine if the Lapiplasty® procedure is right for you. 

Please follow these community standards when posting on this page. 

• • Be kind. Insulting or bullying other users or the administrators of this page will get you blocked from the page without prior warning. 

  • Be civil. We do not condone foul language. Breaking this rule once will land you a warning. Doing it repeatedly will get you blocked. Play nice or your posts will be hidden (e.g., no profanity or defamatory, offensive, abusive or unlawful posts). 

  • Direct complaints about your experience with Lapiplasty® products to pe@treace.net. If you have experienced problems arising out of the Lapiplasty® procedure, we suggest that you first discuss the problems with your surgeon and invite you to direct complaints to pe@treace.net.  We take complaints seriously and are committed to improving the surgical treatment of bunions.  Our representatives will direct message you to learn more about your experience and confirm that you had a Lapiplasty® procedure. If you fail to respond to our direct message and/or continue to post negative comments about your personal experience, we may remove your comments or block you from our page.

  • Similarly, if someone you know has experienced problems arising out of the Lapiplasty® procedure, we suggest that person should first discuss those problems with their surgeon and invite that person to direct their complaints to pe@treace.net. Avoid posting about other people’s negative experiences because it is difficult to be accurate about another person’s experience and may reveal their personal health information. 

  • Direct questions or comments about this page’s content to patientinfo@treace.net.  If you believe that any content on this page is incorrect or misleading or have other concerns, we invite you to email us at patientinfo@treace.net.  We may remove disparaging, incorrect, or misleading comments on the page.

  • Direct customer service posts to pe@treace.net. If you are a surgeon, hospital, healthcare provider or other customer of ours and have issues about Lapiplasty® products, timely delivery of products, the conduct of our clinical specialists, sales representatives or other personnel or other matters related to customer service, please direct those complaints to pe@treace.net.  Posts related to customer service issues may be removed from this page.

  • No promotions, advertising, buy/sell/trade or spam. This is a place to learn more about Lapiplasty® 3D Bunion Correction® procedure.  We do not allow the promotion or discussion of competitor brands or any buy/sell or trade posts.  Don’t use this page group to advertise yours or someone else’s business, page, fundraiser or website. These posts will be removed, and you might get blocked from making further posts.

  • Avoid graphic images.  Image of graphic injuries or bloody cuts and wounds will be removed from the page.  We welcome photos of x-rays showing Lapiplasty® implants, feet before and after the Lapiplasty® procedure, and scars and healed feet after the Lapiplasty® procedure. 

  • Posting or seeking medical advice.  Do not rely on the advice of users commenting on this page as medical advice or diagnoses. Only your surgeon can determine if the Lapiplasty® procedure is right for you. Find a qualified Lapiplasty® surgeon at https://www.lapiplasty.com/find-a-doctor/.

    • If you have had the Lapiplasty® procedure or are considering it, we cannot and will not address or comment on your specific treatment-related questions or issues. Questions or issues relating to treatment should always be directed to your surgeon.

    • Avoid discussions about personal medical advice you've received from your surgeon. This personal or private information should not be shared on our social media pages.

    • Posts that appear to provide medical advice or recommendations may be removed. 

  • Respect everyones privacy.  You may see information on this page about users experience with bunion surgery. Respect the privacy of others and refrain from sharing or storing personally identifiable information. While we may remove posts that share, offer or solicit personally identifiable information or other private information, we caution you against posting any personally identifying information about yourself or your children.

  • Stick to the topic. We only allow posts and comments related to the Lapiplasty® procedure. Off-topic content will be removed

  • Identify paid relationships.  We require all participants (experts, endorsers, patients, doctors, etc.) that are contracted or compensated by us to disclose their affiliation with us in their posts.  Unless explicitly authorized by us in writing, please do not represent that you have authority to speak on our behalf.

  • No spamming. Asking the same question or posting the same comment repeatedly after it has been removed by the page administrators due to rule violation will result in your being blocked from the page.

  • Submissions. We are proud of the feet that we help correct and the people who are able to return to their active lifestyles after Lapiplasty® 3D Bunion Correction®. On some occasions and subject to our terms and conditions, we may use or republish your posted text, photo, video or other materials (collectively content) as outlined under our User Generated Content Terms and Conditions* below.  

  • Report rule-breaking. If you see a post/comment that violates our rules, report it to the admins.

  • No unauthorized use of our intellectual property.  Trademarks, copyrighted works and other intellectual property appearing on this page are our property or the property of the party that provided such intellectual property. We retain all rights with respect to any of our intellectual property appearing in this page and do not transfer any rights to it at any time to user, visitor and/or any other third party. Do not use of our intellectual property without our authorization.  This prohibition includes any attempts to co-brand without our consent. Co-branding means to display a name, logo, trademark, trade name, or other means of attribution or identification of any party in a manner that is reasonably likely to give a user the impression that you have the right to display, publish, or distribute the content accessible within this page.

  • Follow community standards. This page is subject to the community standards of the applicable social media site operator (e.g., Facebook, Instagram, YouTube, TikTok, etc.). We may remove or block content that violates those standards.

• Treace Medical Concepts, Inc. sponsors this page but isn't affiliated with the social media site operator and has no control over how social media site operator or other third parties use the information you share on the site. You should be familiar with social media site operators privacy and security policies, and understand how your information can be displayed and used throughout the site as well as other third party sites that may be linked to by the social media site operator. For information about how Treace Medical Concepts, Inc. may use the information you provide, please visit https://www.treace.com/privacy-policy/.

ADDITIONAL DISCLOSURES

All information shared on social media platforms about the Lapiplasty® 3D Bunion Correction® procedure is for informational purposes only. This information is not complete and is not intended to be used in place of consultation with a surgeon or any information contained on or in any product packaging or labels. Information shared is not exhaustive and does not cover all ailments, physical conditions, or their treatment. The information posted is to be used at your own risk. You should never disregard medical advice or delay obtaining medical advice because of something you have read online. You should not rely on information obtained online to diagnose a health problem.

Content posted by third parties on this site remains the responsibility of the party posting the content. Third party content is not adopted or endorsed by us nor does it represent our opinions. Any opinions or statements posted by third parties are their own and may not be representative of the experience of others, nor indicative of any product performance or treatment outcomes. We do not endorse or adopt any content on a third party site that is linked to this page. You should also be aware that if you have a business relationship with us or a beneficial interest in making a comment on this site, we require that you disclose this relationship in your post.

This Lapiplasty® social media platform is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to us on our social media platforms. We do not knowingly collect information or user generated content from individuals under the age of 13. If a parent, guardian, or anyone else becomes aware of user generated content shared from an individual under the age of 13, please email us at legal@treace.net.

Treace Medical Concepts, Inc. sponsors this page but isn’t affiliated with the company operating this social media site and has no control over how that social media company or other third parties use the information you share on the site. You should be familiar with the social media company’s privacy and security policies, and understand how your information can be displayed and used throughout the site as well as other third party sites that may be linked to by the social media company. For information about how Treace Medical Concepts, Inc. may use the information you provide, please visit https://www.treace.com/privacy-policy/. 

More information about the risks of the Lapiplasty® 3D Bunion Correction® procedure is available at  https://www.lapiplasty.com/patient-risk-information/. 

TREACE MEDICAL CONCEPTS, INC. TERMS AND CONDITIONS OF USER GENERATED CONTENT

By posting a text, photo, video or other materials (collectively "Content") on this page or making Content available on a public social media site like this one and responding “yes” if we ask for your permission to repost Content on our owned channels, you grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, create derivative works of, distribute, and display all content, suggestions, ideas, graphics, or other information or materials of any kind or nature communicated by you through this Site (each, a "Submission"), and to incorporate any Submission in other works in any form, media, or technology now known or later developed.  Examples of where this content may be used are: Lapiplasty.com, or any of our official social media platforms including, but not limited to: Facebook, Pinterest, YouTube, Twitter, TikTok, and Instagram .

By posting or otherwise making the Content available and responding if we ask for your permission to repost Content on our owned channels, you represent and warrant that:

• You are at least thirteen (13)* years of age;

• You have the full power and authority to agree to these Treace Medical Concepts, Inc. Terms and Conditions of User Generated Content (these “Content Terms”);

• The Content is your own original creation and has not been pulled from or copied from another website, social media posting or elsewhere, and that the Content does not contain anything that violates the rights of any person or entity;

• You are not an employee, consultant, or brand ambassador of or for Treace Medical Concepts, Inc. and have not been compensated for your Content;

• You have permission from any and all person(s) (or such person(s) parent or legal guardian where such person is a minor) appearing in the Content to provide us with the rights to use the Content as described in these Content Terms;

• Your upload or post of the Content does not violate any applicable laws or regulations or the terms or requirements of the social media platform(s) where you uploaded or posted the Content;

• Our use of your Content as described in these Content Terms will not violate the rights of any person or entity and will not violate any law;

• You confirm and agree that our use of the photo as described in these Content Terms does not and shall not require any payment to any person or entity, and does not require license, authorization, approval or consent by any other person or entity;

• You or the persons featured in the Content have undergone Lapiplasty® 3D Bunion Correction®;

• You have read and agree to abide by all of the terms and conditions herein.

Use of Your Content

• You irrevocably grant us, and our parent company, affiliates, licensees, and assigns, a royalty-free, perpetual, non-exclusive, unrestricted right and license throughout the universe to copy, reproduce, modify, edit, adapt, translate, create derivative works of, publish, post, distribute, publicly perform, sublicense, or otherwise provide to others, your Content in any and all media, formats, and channels (now in existence or hereinafter developed) for any purpose, including advertising and commercial purposes. You agree that we have no obligation to use the Content or your name or other identifying information. Use of the Content does not imply our endorsement of or any affiliation with you.

• You will retain all ownership of the Content (subject to the license granted herein). By approving the use of the Content, you waive (i) any right to review, inspect or approve the use of the Content in any format or media, whether that use is known to you or not; and (ii) any right to royalties or other compensation arising from or related to our use of the Content.

Indemnification

• You shall be liable for, and agree to indemnify and hold us or any affiliate or licensee and their respective officers, directors, employees and agents harmless from and against, any and all claims, actions, liabilities, losses, damages, expenses (including reasonable legal expenses) incurred by us or any other indemnified party which arise directly or indirectly from (i) a breach by you of your obligations, representations or warranties under these Content Terms; (ii) your violation or misappropriation of any applicable law, regulation, or the copyrights, trademark rights or other rights of any third party.

Privacy Policy

• To review our Privacy Statement, please visit https://www.treace.com/privacy-policy/.

Miscellaneous

• We will make every effort to credit you as the author/source of the content by referring to your social media platform handle, name, or identifier. To request the takedown of any Content that you feel was posted without your permission or consent, please send an email to legal@treace.net with  following information:

  1. Identification of and link to the Content you would like removed; and

  2. Your name, contact information, and connection to the piece of content to be removed.

• These Content Terms represent the entire agreement between us with respect to the Content, and supersede all prior or contemporaneous agreements, understandings or arrangements whether oral or written, express or implied. No modifications, amendments or waivers will be effective unless in writing and signed by both parties.

These Content Terms shall be governed by and construed in accordance with the laws of the State of Florida in the County of Duval without regard to its conflict of law provisions.  You specifically consent to personal and exclusive jurisdiction by and venue in the State and Federal courts of Duval County, Florida, in connection with any dispute between you and us arising out of or involving the Content, its use on any social media platform or these Content Terms.

*Please note that the age threshold mentioned in these Guidelines may vary depending on the legal requirements in your country. If this is the case, we will indicate it accordingly at the time of collection.