Vidya The School

Welcome to Vidya The School. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines in detail how we collect, use, store, and protect your information when you use our mobile application and related services.

1. Information We Collect

We collect personal and usage-related information to provide better service, enhance user experience, and ensure secure access to our platform.

Phone Number: Required for login and registration. Used to verify user identity and allow secure access to app features.
Name and Email Address: Used to personalize user experience, communicate updates, and provide support.
Device Information: Includes device model, operating system, app version, and other technical data to help improve app performance and compatibility.
Usage Data: Tracks user activity within the app (e.g., pages visited, features used) to help us improve usability and content relevance.

2. Purpose of Collecting Information

We use the information collected from users for the following purposes:

To create and manage user accounts
To provide secure login through phone number verification
To deliver personalized content and notifications
To enhance and troubleshoot app functionality
To comply with legal and regulatory obligations

3. Phone Number Collection and Consent

Your phone number is collected only after you see a clear in-app message explaining why we need it and how it will be used. You must give explicit consent by clicking "Accept and Continue" before any data is collected or used for authentication. We never access your phone number from the device directly without your knowledge or permission.

4. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes stated in this policy, and to comply with our legal obligations. Once your data is no longer required, it is securely deleted or anonymized.

5. Sharing of Information

Your personal data is never sold or rented. We may share your information in the following limited cases:

With trusted service providers who work on our behalf under strict confidentiality agreements
To comply with legal obligations such as court orders or law enforcement requests
To protect the rights, property, or safety of Vidya The School, its users, or the public

6. Data Security

We implement strong security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular audits.

7. User Rights and Choices

As a user, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Withdraw your consent at any time
Request deletion of your data from our systems

To exercise any of these rights, please contact us at support@vidyatheschool.com.

8. Children’s Privacy

Our services are intended for school students under the supervision of parents or guardians. We do not knowingly collect personal data from children under 18 without parental consent. If you are a parent and believe your child has provided personal data without consent, please contact us immediately.

9. Use of Camera and Storage Permissions

Our app requests access to your device’s camera and storage to allow profile photo uploads or submit assignments. These permissions are used solely for educational functionality and not for tracking or surveillance purposes.

10. Policy Updates

We may occasionally update this privacy policy to reflect changes in our practices or legal obligations. When we do, we will update the “Last Updated” date and notify you through the app or website.

11. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Email: support@vidyatheschool.com
Address: Vidya The School, Delhi, India

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