Returns and Warranty

If you'd like to return a product, start your request through the Skull Shaver Returns Center. Enter your order number and the email address used to place your order, then follow the instructions to generate your return label. If you need assistance, contact Skull Shaver Customer Support at cs@skullshaver.com or call (609) 284-9780. 

Once your return has been received and approved, refunds are typically processed within 3–5 business days. The exact timing may vary depending on your payment provider.

All Skull Shaver shavers and clippers include a minimum 12-month limited warranty from the date of purchase or, if later, the delivery date. Some products may include a longer warranty; please refer to your product page for details.

The Skull Shaver warranty covers defects in materials and workmanship for eligible products, including Pitbull Shavers, Palm Shavers, Bald Eagle Shavers, Butterfly Shavers, and Beast Clippers, for 12 months from the purchase or delivery date. The warranty does not cover normal wear and tear or consumable parts such as replacement blades, which require periodic replacement.

To submit a warranty claim, you'll need:

• Your order number

• The email address used to place the order

Customer Support may also request photos or additional information to help evaluate your claim.

Skull Shaver products are covered by a 12-month limited warranty from the date of purchase or, if later, the delivery date.

You're eligible to request a return if your purchase is within the applicable Money-Back Guarantee period (45 days in the U.S. and 30 days in Europe) and meets Skull Shaver's return policy. Visit the Skull Shaver Returns Center, enter your order number and email address, then choose whether you'd like a Refund or an Exchange before completing your request. Check your eligibility and start a return here. 

Yes, if your shaver develops a defect due to faulty materials or workmanship during the 12-month warranty period, Skull Shaver will repair or replace it at no charge. The warranty does not cover normal wear and consumable parts such as replacement blades. To begin a claim, contact Skull Shaver Customer Support with your order number and the email address used to place your order.