How can I track my order?
You can track your order by signing into your Skull Shaver account here. We also send order confirmations with tracking information via email with every purchase.
Just search your email inbox for "Skull Shaver" for your order confirmation and a link to track your order!
What couriers do you use for shipping?
Most orders are fulfilled by our logistics partner. They use many different carriers, including USPS, UPS, Fedex, DHL, Lasership, etc. When your order ships, you will receive an order confirmation email with the carrier that was used.
I'm having an issue with my delivery!
If you believe there's an issue with your delivery, such as a lost or stolen package, or a parcel damaged in transit, contact us at cs@skullshaver.com.
How long does shipping usually take?
We ship via USPS First Class and Priority from our fulfillment center in New Jersey. We also ship using a variety of carriers through a third party warehouse network distributed throughout the US. Most packages arrive within 3-5 business days.
If your order is marked as delivered but you can't find it, first check around your delivery location, with neighbours, your building's reception or security, and verify the tracking details with the shipping carrier. If your package is still missing, contact Skull Shaver Support with your order number, and the team will help investigate the issue and determine the next steps.
Yes, you can update your shipping address before your order has been shipped. If you entered the wrong address, contact Skull Shaver Support as soon as possible. Once an order has shipped, the shipping address can no longer be changed.
Check the link below for more information: Shipping Address
What shipping options can I choose from?
Available shipping methods are displayed at checkout based on your delivery address. Most regions offer standard shipping, and expedited options may be available depending on your location. Shipping costs and estimated delivery times are shown before you complete your order.
Can I change my address after my order has shipped?
No, once your order has shipped, the shipping address cannot be changed. If you need help with delivery, contact the shipping carrier or Skull Shaver Support as soon as possible to explore available options.