My Services

Operational Transformation

Developing transformation strategies to reduce cost, improve service levels, and prepare organizations for scale. Begins with clarity on long term objectives, and engages stakeholders to develop detailed roadmaps for execution. Prepares organizations for sustained change through rigorous change management. Establishes optimized standard operating playbooks and supporting workflow management technology.

Operational Diagnostics & Due Diligence

Deep evaluation of activities, assets, capabilities, and performance to gain a detailed understanding of improvement opportunities. Leverages proven toolkits to provide clear, data-focused output to serve as the basis for Operational Transformation, Process Optimization, and M&A Integration.

Process Improvement & Automation

Optimizing service, production, and administrative activities using Lean Six Sigma techniques. Includes deep stakeholder engagement to ensure technical accuracy and buy-in of solutions. Often coupled with Operational Transformation to drive Lean capabilities into the organization for sustained continuous improvement. 

Strategic Planning

Facilitating enterprise and functional strategy creation and ensuring full OKR and budget alignment. Often includes a series of iterative workshops to ensure a clear fact base, common understanding of strategic context, and establishment / evaluation of strategic options. Delivers multi-year execution roadmaps and identifies critical enablers, constraints, and risks. Results in clear buy-in of plans and actions to executive leadership, all levels of the organization, and to boards / investors.

Fractional / Interim Executive Leadership

Providing day to day leadership of organizations in flux. Creates / maintains operating discipline to protect and improve performance. Ensures continued accountability of leaders and teams, and provides capacity for coaching and mentoring from a seasoned functional expert and general manager.