For those who have problems with MOTU 828 FireWire or USB sound cards, we present below a repair kit that removes a common problem in these models.
Repair kit for MOTU 828 mK2 instrument potentiometers: “Noises & Crackles at the MOTU 828 mK2 instrument inputs”
If you have this problem you can purchase our kit that solves this problem and replacing the original module does not require a lot of knowledge of mechanics or electronics being very easy to do by anyone. It is available on Amazon and eBay with shipping only in the UK. You have the eBay link here: ebay.co.uk and for Amazon here: LINK . If you need the kit in another country, do not hesitate to contact us.
**Feedback received on eBay from customer sedodd005eb: "Item arrived quickly and was very well packaged. The item was exactly as described, it was very easy and quick to fit and completely solved the noise/crackles that I had been experiencing with my Motu 828mkII. Thank you for making such an easy to fit drop in replacement at a good price. "
In this video you can see how the defect so common in this type of sound card manifests itself and how it can be repaired with the help of our kit.
MOTU 828 Rack Mounting Kit 1U (2 Ears+4 1/2"Allen screws)
For MOTU interfaces (all types of MOTU 828) that are 1 U high and 19" wide or two 9.5" wide. You can find it on eBay here.
This kit contains the two rack mounting ears and the four 1/2" Allen Head screws. Note that each part has a circular recessed hole for Allen Head, this should be facing out. You must be careful that you have screws that are not metric and the allen key must be special Allen Wrench imperial 7/64". Normal allen keys from commercially available sets do not fit. If you need that key, you can find it on eBay here.
For two 9.5" units you need a coupling piece between them that is not in this kit.
You can find that coupling part on eBay here.
All components are brand new!
MOTU 828 mK3 firewire: “Bad load DSP scope loop”
If you have displayed on the MOTU 828 Mk3 firewire during the quemix loading: “Bad load DSP scope loop” and after a moment “ press page to skip” and the unit return to loading the quemix function regularly without other problems. Some time this happen just one time some time two three time before quemix is loaded. However this never lead to some problem and, after it manages to load the DSP with a few tries in the loop, the unit seems to work fine. Most often, it is a problem created by a bad capacitor that needs to be replaced.
Please contact us to arrange details regarding equipment repair.
MOTU 828 (regardless of which version): "Bad Display"
If you have a MOTU 828 interface whose display is defective, we can fix this problem.
Please contact us to arrange details regarding equipment repair.