Dazzling Administration

Introduction

The Hospital Librarian has the unique job to be the quality connector and quality filter of health related information for hospital staff and sometimes the patients and their families. S/he must be a creative, expert searcher in a wide variety of subjects using a wide variety of searching platforms. S/he should practice finding the best evidence. S/he should have a keen sense of hospital priorities to build the Library's collection. S/he should be the teacher or coach to all hospital staff for knowing how to access and retrieve quality health information. S/he should design an attractive, user-friendly hospital library website for customers to connect to the resources and the Librarian by text, chat or email. S/he should step out of the Library and bring information to those too busy or unable to come to the Library. S/he should step out of the Library to serve on hospital wide committees. S/he should market the Library and the Librarian tastefully.

• Promoting Your Library

• Planning and Evaluation

• Determining Financial Value

Skills

• Become versed in the challenges faced in Health Care Today

  • Scan the literature

  • Engage leaders and clinicians in discussions on the challenges faced.

• Stepping out of the Library

  • Ask to be invited to committees, etc.

  • When you see a need find a way to fill it. Don't wait to be asked.

  • Do pilot projects

• Marketing

  • Consider product, price, personnel, place

  • Work on your "elevator speech"

Strategic Planning

Librarians need to appreciate strategic planning to support Hospital Administration as well as participate and be a resource in the hospital wide planning activity.

• Strategic Planning: A 10 Step Guide

• 7 Simple Steps In Strategic Planning Process

Sampler, J. L. (2014). Bringing Strategy Back : How Strategic Shock Absorbers Make Planning Relevant in a World of Contant Change. Wiley & Sons, Incorporated.

Zuckerman, Alan M. 1998. Healthcare strategic planning: approaches for the 21st century. Chicago, Ill: Health Aministration Press.

Gelinas, M. A. (2002). Strategic planning: the first step in the planning process.The Journal of oncology management: the official journal of the American College of Oncology Administrators, 12(3), 11-14. PMID: 12803445

Library Value Toolkit

Library Value Toolkit - Health Science Information Consortium of Toronto

Resource that covers strategic planning, benchmarking, core competencies, as well as measuring and communicating value when it comes to libraries.

Journal Articles

Abels EG, Cogdill KW, Zach L. Identifying and communicating the contributions of library and information services in hospitals and academic health sciences centers. J Med Libr Assn,.2004;92(1):46-55.

Banks DE, Shi R, Timm DF, Christopher KA, Duggar DC, Comegys M, McLarty,J. Decreased hospital length of stay associated with presentation of cases at morning report with librarian support. J Med Libr Assn.:2007;95(4): 381-7.

Cuddy TM. Value of hospital libraries: the Fuld Campus study. J Med Libr Assn. 2005;93(4):446-449.

Fischer WW, Reel LB. Total quality management (TQM) in a hospital library: identifying service benchmarks. Bull Med Libr Assoc. 1992; 80(4):347-52.

Jones DA, Poletti EJ, Stephenson P. Demonstrating the value of library services in south Central VA Health Care Network Medical Centers.J Hospital Librarianship. 2010;10(3):211-223.

King DN. The contribution of hospital library information services to clinical care: a study in eight hospitals. Bull Med Libr Assoc. 1987 Oct; 75(4): 291–301.

Marshall JG. Bull Med Libr Assoc. 1992 Apr; 80(2): 169–178.

Medernach C, Franko J. Assessing the impact of information services in a regionalized health‐care organization. Health Info Libr J; 2007;24(s1):46-56.

O’Connor P. Determining the impact of health library services on patient care: a review of the literature. Health Info Libr J;2002;19(1):1-13.

Powelson SE, Reaume RD. Using the results of a satisfaction survey to demonstrate the impact of a new library service model. Health Info Libr J, 2012;29(3):223-232.

Weightman A, Urquhart C, Spink S, Thomas R. The value and impact of information provided through library services for patient care: developing guidance for best practice. Health Info Libr J, 2009; 26(1):63-71.

Weightman AL, Williamson J. The value and impact of information provided through library services for patient care: a systematic review. Health Info Libr J. 2005;22(1):4-25.

Team Members

• Michelle Burda

• Helen-Ann Brown Epstein

• Barb Jones (Captain)

• Susan Shelly