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Unlock apple id apple.com/recover

Your Apple ID and password are used to log in to both your Apple developer account and your iTunes Connect account. If you forgot these credentials, you can reset your password or retrieve your Apple ID.

How To reset your Apple ID account password:

1. To reset your password, click apple.com/recover here.
2. Enter your Apple ID. If you forgot your Apple ID, see step 3.
3. If you forgot your Apple ID, click Forgot your Apple ID? Then enter your information and click Next.
4. You can unlock your account by verifying your identity. Select one of the authentication methods and click Next.
   • For email authentication: Apple will send you an email.
   • For security questions: You'll have to answer the security questions Apple asked you when you first created the Apple ID.
5. If you choose email verification, click Reset now> in the email you receive.
6. Once you verify your identity by email or security questions, you can reset your password. Enter a new password, confirm the password and click Reset Password.
7. Your password has been reset.

How to reset your Apple or iCloud password with your email address or security questions?

If you don't have two-factor authentication turned on for your Apple ID (we highly recommend doing this for security reasons), you'll need to use your email address or answer security questions to change your password.

1. Navigate to iforgot.apple.com in any web browser.
2. Enter your Apple ID email address.
3. Click Continue.
4. Select I need to reset my password.
5. Click Continue.
6. Select Get an email or Answer security questions. In this example, we're going to send an email.
7. Click Continue.
8. Click Done.
9. Open the email you received from Apple. It will be titled "How to reset your Apple ID password".
10. Click Reset now.
11. Enter your new password.
12. Enter it again to confirm.
13. Click Reset Password.

If you chose to answer security questions

If you decided to answer security questions instead of receiving an email, follow these steps after clicking Continue in Step 7 above.

1. Verify your birthday.
2. Click Continue.
3. Answer the two security questions you're given.
4. Click Continue.
5. Enter your new password.
6. Enter it again to confirm.
7. Click Reset Password.