FAQs

Reservation Questions

  • Q: How do I reserve a meeting room, library walk space, or event venue?
    • A: For Price Center, Library Walk, Student Center, and the Student Services Center go to the University Centers website reservations.ucsd.edu or call the Reservations desk at 858-534-7666. Make sure you know the time and date, an estimate of how many people attending, the setup of the space, and if you’re selling food or raising money.
    • For other locations, check out our website, onestop.ucsd.edu.
    • For classrooms, reserve through the Registrar: bitly.com/classreservation/
  • Q. Does a Library Walk spot automatically come with a table?
    • A. NO. Workers should always ask the org if they need to reserve a table as well, but chairs come with it automatically.
  • Q. Can I reserve Library Walk after 5pm?
    • A. YES! Library Walk is available to reserve for students at night; but students need to put in a special event request form so that they can be accountable for what happens at night.
  • Q. What is the sound space on Library Walk?
    • A. 1979
  • Q: What's the policy on reserving a BBQ?
    • A: All BBQ reservations are set up Monday through Friday from 11 am - 2 pm. Reservations must be made at least 3 weeks in advance for the TAP process. BBQ's cost $40.
  • Q. What items do you need to reserve to make a BBQ reservation?
    • BBQ
    • BBQ spot (1989 or 1992)
    • Portable Sink
    • Fire Extinguisher
  • Q. What are the hours of operation for a BBQ event?
    • A. Monday- Friday
    • A. 10:30am: pick up BBQ
    • A. 11am-2pm: Cooking
    • A. 2-2:30pm: Cool Down, Clean up, and Return BBQ
  • Q. How much does it cost for a student organization to rent a BBQ?
    • A. $40.00
  • Q. What is the overtime cost if a meeting or event occurs before or after hours of operation?
    • A. $125 per hour
  • Q. What takes priority Monday through Friday in the PC Theatre in the mornings?
    • A. Registrar’s Office: Classes
  • Q. What takes priority every quarter during Finals Week?
    • A. 24 hour study rooms and group study rooms
  • Q. How far in advance do you need to reserve a meeting room or a group study room?
    • A. 24 hours (no same day reservations!)
  • Q. How far in advance can a student organization make a reservation?
    • A. 6 months
  • How far in advance can a department make a reservation?
    • A. 1 academic quarter
  • Q. How far in advance can an Off-campus client make a reservation?
    • A. 6 weeks
  • Q. Which meeting rooms have only one fixed set-up?
    • A.Revelle:Board/Conference 10
    • A. Bamboo: Board/Conference 14
    • A. Thich Nhat Hahn: Board/Conference 16
    • A. Group Study Room: Board/Conference 10
    • A. Sixth College: Board/Conference 12
    • A. Student Leadership Chambers
    • A. ALL Student Services Center Conference rooms
  • Q. How many reservations can a student organization have in EMS at any given time?
    • A. 16 reservations total
      • 4 reservations in Price Center including Student Center and dance room
      • 4 reservations in Student Services Center
      • 4 reservation on Library Walk
    • Q. What University Center facilities have “AV/tech” equipment available to student organizations for free?
      • A. All rooms except for Student Services Center
  • Q. How to reserve a Group Study room:
    • A. Group study rooms can be reserved in 2 hour blocks with at least 24 hour notice.
    • A. Select “Group Study Room” as client and add the name of the individual (who is making the reservation) in the event title.
    • A. The set-up is None/Required As-is (8).
    • A. Select Temporary Contact and add the contact information of the person making the reservation.

TAP Questions

  • Q. Can I get an exception for the TAP deadline?
    • A. No. We cannot make an exception for TAP deadlines, but we can schedule them an appointment with their advisor.
  • Q: If I have a reservation that I have started a TAP form, but would like to cancel my reservation, will that just cancel my TAP too?
    • A: No. You have to log back into TAP and cancel your TAP form in addition to cancelling your event. Additionally, cancelling your event in TAP does not automatically cancel your reservation. Please contact One Stop to cancel the reservation.
  • Q. What University Center Spaces that SILC’s reserve require a TAP form?
    • A. Plaza
    • A. Ballroom A, Ballroom B, and Ballroom East
    • A. Forum
    • A. Multi-purpose Room
    • A. Theatre
    • A. BBQ spot
    • A. Matthews Quad
    • A. Town Square
    • A. Sound space on library walk (1979)
    • A. Library Walk (3 or more spaces on any given day or 1 space for 3 consecutive days)
  • Q. How far in advance do you have to start a TAP form?
    • A. 3 weeks (21 days) in advance (modules must be completed 14 days prior to the event)
  • Q. What is an “annual event”?
    • A. Annual events occur near the same day every year. These events can be reserved outside of the normal time frame limits because of their annual status. If the event is cancelled one year, they will lose their annual event status for the following year.
  • Q. What items require a student organization to submit a TAP form?
    • A. AV equipment
    • A. Catering
    • A. Food sales
    • A. Ticket sales
    • A. Security
    • A. Reimbursements
    • A. Fundraising
    • A. Party Rentals
    • A. Amplified Sound
    • A. Film Screenings
    • A. Equipment Rentals
    • A. Parking
    • A. Alcohol
    • A. Entertainment/Performances

Food Event Questions

  • Q. What is the best location for holding events with kitchens
    • A. International Center Kitchen. The fee is $25 per day
  • Q. Do I need to use UCSD Catering in the Student Center?
    • A. No, only in the Price Center.
  • Q. What items do you need to reserve to make a BBQ reservation?
    • BBQ
    • BBQ spot (1989 or 1992)
    • Portable Sink
    • Fire Extinguisher
  • Q. What are the hours of operation for a BBQ event?
    • A. Monday- Friday
    • A. 10:30am: pick up BBQ
    • A. 11am-2pm: Cooking
    • A. 2-2:30pm: Cool Down, Clean up, and Return BBQ
  • Q. How much does it cost for a student organization to rent a BBQ?
    • A. $40.00

Contact Questions

  • Q. Who do I contact to reserve the Loft?
    • A. Visit the Loft website directly to request a reservation, OneStop does not reserve the Loft.
  • Q. Who do you consult with for AV tech?
    • A. Brook Falkenstein
  • Q. Who do you consult for Security?
    • A. Tom Colley
  • Q. Who do I talk to for scheduling a class in the Theater?
    • A. One Stop does not process any classroom requests for the Theater. The Registrar has the Theater booked from 8-2
    • For classes, and if any academic department needs to use the room, they need to contact the Registrar.
  • Q. Who do I contact for UCEN marketing?
  • Q: Who do I contact to get keys for a student organization's office?
    • A: Have the student call Debbie Massa at extension 2-4987 or walk to her office, located on the 3rd Floor of PC West.
  • Q: Who do I contact to sign up for a website and email account for my organization?
    • A: If you are already a registered and current UCSD organization, log on your organization's account and click on "Request Org Email/URL". If you are not a registered and current UCSD organization, you must complete the registration process and be listed as current to gain access to this option.
  • Q: Who do I contact to obtain storage space for my student org?
    • A: The University Centers Advisory Board (UCAB) is responsible for allocating space to registered student organizations. Office and storage spaces are available in the Price Center and Original Student Center.
      • To apply for space or to renew an application, new and current student organizations must have a principal member fill out the UCAB Application for Space. Check the UCAB website (ucab.ucsd.edu) for a list of assigned spaces and the application which comes out annually in Spring.
  • Q: How do I contact my student organization advisor?
      • Sorority and Fraternity Life Advisor and Program Manager
        • Oscar Lara
          • Email: olara@ucsd.edu
          • Phone: (858) 534-5936
      • Interfraternity & MGC Sororities
        • Chloe Leal
          • Email: cmleal@ucsd.edu
          • Phone: (858) 534-0496
    • Educational, Health Professions, Media, Political, Pre-Professional
      • Jenny Kressel
        • Email: kressel@ucsd.edu
        • Phone: 858-534-0789
    • Academic Department Affiliated, Dance, Music & Performance, Social, and Spiritual
      • Kristen (Disbro) Berg
        • Email: kdisbro@ucsd.edu
        • Phone: (858) 534-1577
    • Cultural, Co-Ops, and SAAC Organizations
      • Ann Hawthorne
        • Email: ahawthorne@ucsd.edu
        • Phone: (858) 534-1585
  • Q: How do I contact my student org fund advisor?
    • Student Orgs A-F
      • Selena Chiang
        • Email: bchiang@ucsd.edu
        • Phone: (858) 822-4468
        • Appointments: Schedule an appointment with Selena here
    • Student Orgs G-O
      • Val Lane:
        • Email: vlane@ucsd.edu
        • Phone: (858) 534-4434
        • Appointments: Schedule an appointment with Val here
    • Student Orgs P-T
      • Sarah Almado
    • Student Orgs U-Z & Associated Students & SSC
      • Rachel Tisdale
        • Email: rctisdale@ucsd.edu
        • Phone: (858) 534-0015
        • Appointments: Schedule an appointment with Rachel here
    • GSA & SPACESS
      • Anna Dickson
        • Email: aldickson@ucsd.edu
        • Phone: (858) 534-7003
        • Appointments: Schedule an appointment with Anna here


Student Org Registration Questions

  • Q: How do I know if my org is registered?
    • A. To check if your org is registered, go to http://rangiroa.ucsd.edu/studentorgregistration/RdOnlyList.aspx
  • Q: Can unregistered new student organizations reserve a room?
    • A: No, organizations that were not a student org last year, and haven't completed the registration process for this year, cannot reserve a room until their registration process is complete.
  • Q: How can I access my registered organization account to invite additional members?
    • A: Visit the One Stop website at OneStop.ucsd.edu and click on the "Register Online" link to "Complete the online registration forms". This should prompt you to sign in using your PID and PAC which will allow you to make changes. Keep in mind you can only invite up to 8 members at once until an invitation is accepted and opens up another spot.
  • Q: Some reasons why student org may NOT be listed as registered during the school year:
    • A: Group has updated their constitution, mission, purpose, principal members, group category, etc. Note: Check reservations with EMS and see how it correlates (time)
  • Q. Why do some organizations require a Community Advisor? How do you “register” your Community Advisor with CSI?
    • A. Some orgs require the expertise of a professional involved in the org’s interest area. This includes academic,health, professional, and pre-professional orgs. Orgs that do not require a Community Advisor are still welcome to have one. To have a Community Advisor , have the advisor complete the Community Advisor Signature page and turn it in to CSI.
  • Q: Can I change our organization's "category"?
    • Yes, they can change their category as long as their primary focus relates to their new category selection. If done in mid-school year, the change must be made by an advisor; if during initial registration they can make that selection at that time.


Student Org Services Questions

  • Q: How do I get keys for my student organization office?
    • A: Have the student call Debbie Massa at extension 2-4987 or walk to her office, located on the 3rd Floor of PC West.
  • Q: How can I sign up for a website and email account for my organization?
    • A: If you are already a registered and current UCSD organization, log on your organization's account and click on "Request Org Email/URL". If you are not a registered and current UCSD organization, you must complete the registration process and be listed as current to gain access to this option.
  • Q: How do I obtain storage space for my student org?
    • A: The University Centers Advisory Board (UCAB) is responsible for allocating space to registered student organizations. Office and storage spaces are available in the Price Center and Original Student Center.
    • To apply for space or to renew an application, new and current student organizations must have a principal member fill out the UCAB Application for Space. Check the UCAB website (ucab.ucsd.edu) for a list of assigned spaces and the application which comes out annually in Spring.
  • Q: Who is my advisor?
      • Sorority and Fraternity Life Advisor and Program Manager
        • Oscar Lara
          • Email: olara@ucsd.edu
          • Phone: (858) 534-5936
      • Interfraternity & MGC Sororities
        • Chloe Leal
          • Email: cmleal@ucsd.edu
          • Phone: (858) 534-0496
    • Educational, Health Professions, Media, Political, Pre-Professional
      • Jenny Kressel
        • Email: kressel@ucsd.edu
        • Phone: 858-534-0789
    • Academic Department Affiliated, Dance, Music & Performance, Social, and Spiritual
      • Kristen (Disbro) Berg
        • Email: kdisbro@ucsd.edu
        • Phone: (858) 534-1577
    • Cultural, Co-Ops, and SAAC Organizations
      • Ann Hawthorne
        • Email: ahawthorne@ucsd.edu
        • Phone: (858) 534-1585
    • Q:Who is my student org fund advisor?
      • Student Orgs A-F
        • Selena Chiang
          • Email: bchiang@ucsd.edu
          • Phone: (858) 822-4468
          • Appointments: Schedule an appointment with Selena here
      • Student Orgs G-O
        • Val Lane:
          • Email: vlane@ucsd.edu
          • Phone: (858) 534-4434
          • Appointments: Schedule an appointment with Val here
      • Student Orgs P-T
        • Sarah Almado
      • Student Orgs U-Z & Associated Students & SSC
        • Rachel Tisdale
          • Email: rctisdale@ucsd.edu
          • Phone: (858) 534-0015
          • Appointments: Schedule an appointment with Rachel here
      • GSA & SPACESS
        • Anna Dickson
          • Email: aldickson@ucsd.edu
          • Phone: (858) 534-7003
          • Appointments: Schedule an appointment with Anna here
  • Q. What types of funding sources are available to student organizations?
    • A. AS/GSA
    • A. College Councils
    • A. UCAB
    • A.Triton Community fund


Equipment Questions

  • Q. Can we lend out House AV equipment to non-UCEN facilities?
    • A. Only if they coordinate with Brook Falkenstein or Mark Kinsey ahead of time!
  • Q. EH&S says I need a fire extinguisher for my event. What do I do?!
    • A. Our BBQs come with fire extinguishers
    • A. If the org's booking does not include our BBQs, they can simply come to the desk during One Stop regular hours and check out a fire extinguisher. Make sure to check EMS to make sure no other student org has it or has reserved it, then make the reservation for the fire extinguisher. When the group checks it out, make sure to take their i.d. as collateral, grab the fire extinguisher from the poster room, and take their information down on the clipboard.
  • Q. What if I need a projector for my event?
    • A. When making a reservation request, make a note of any AV equipment (projector, screen, HDMI cable, etc) that you might need; SILC at the desk can add equipment reservations when approving room reservation requests.
  • Q. What University Center facilities have “AV/tech” equipment available to student organizations for free?
    • A. All rooms except for Student Services Center
  • Q. Can student orgs use the helium tank in the poster room?
    • A. NO. The helium tank is for internal use only by CSI.

Poster and Poster Room Protocol Questions


  • Q: How many posters can I make and when does the poster room open?
    • A: Two six-foot posters per org, per event. It’s open between 8:30AM-4:30PM.
  • Q. How to use the Poster Room:
    • Principal members must sign in at the OneStop desk
    • Hold on to ID card until after they finish using the poster room
    • 2/ 6ft posters / event
    • We do NOT provide blue tape to hang the posters.
  • Q. Can student orgs use the helium tank in the poster room?

A. NO. The helium tank is for internal use only by CSI.

  • Q: Does my poster need to be approved?
    • A: It depends... If around the Price Center then posting policies apply:
      • FLYERS: May be taped to unpainted vertical concrete surfaces only (no duct tape please), or attached to the posting boards in the Food Court or Theatre Lobby.
      • BANNERS: May be attached to string or rope (no tape) from all 2nd and 3rd floor railings EXCEPT IN FRONT OF THE BOOKSTORE and SUNSHINE STORE. Banners must not be weighted with heavy objects since they have caused injuries in the past. Only one banner per event may be posted.
      • All flyers posted around the Price Center are removed every Sunday before 3:00PM.
      • If in certain college areas, you’ll need to contact that college for their own posting policies.
      • Banners should be removed within 48 hours after the associated event.

Marketing Questions

  • Q. Where can I post my flyers?
    • A. FLYERS: May be taped to unpainted vertical concrete surfaces only (no duct tape please), or attached to the posting boards in the Food Court or Theatre Lobby.
  • Q. Where can I post my banner?
    • A. BANNERS: May be attached to string or rope (no tape) from all 2nd and 3rd floor railings EXCEPT IN FRONT OF THE BOOKSTORE and SUNSHINE STORE. Banners must not be weighted with heavy objects since they have caused injuries in the past. Only one banner per event may be posted.
  • Q. When are banners are flyers removed?
    • A. All flyers posted around the Price Center are removed every Sunday before 3:00PM.
    • A. If flyers are in certain college areas, you’ll need to contact that college for their own posting policies.
    • A. Banners should be removed within 48 hours after the associated event.
  • Q. What publicity opportunities are available through CSI and UCEN for student organizations to advertise?
    • A. Student Flyers
    • A. Posting Flyers
    • A. PC Marquee
    • A. Poster Room
    • A. Info Tables

Hours of Operation Questions

  • Q. What are the hours of operations for a meeting room or an event during the school year?
    • A. Monday-Saturday: 8am-11pm
    • A. Sunday: 9:30am-11pm
  • Q. What are the hours of operations for a meeting room or an event during the breaks or the summer?
    • A. Monday-Friday: 8am-6pm
    • A. Saturday: 10am-4pm
    • A. Sunday: Closed
  • Q. What is the overtime cost if a meeting or event occurs before or after hours of operation?
    • A. $125 per hour
  • Q. What are the hours of operation for a BBQ event?
    • A. Monday- Friday
    • A. 10:30am: pick up BBQ
    • A. 11am-2pm: Cooking
    • A. 2-2:30pm: Cool Down, Clean up, and Return BBQ

Funding Questions

  • Q. What types of funding sources are available to student organizations?
    • A. AS/GSA
    • A. College Councils
    • A. UCAB
    • A.Triton Community fund

How To Questions

  • How to use the Poster Room:
    • Principal members must sign in at the OneStop desk
    • Hold on to ID card until after they finish using the poster room
    • 2/ 6ft posters / event
    • We do NOT provide blue tape to hang the posters.
  • How to use the Telephone:
    • Press 8 to put someone on hold
    • Transferring calls: press 8 to put the person on hold > press another line > dial the extension(make sure the telephone rings) > press Transfer > Hang up.