Qiao-Chu He

Associate Professor

SUSTech Business School (previously UNC Charlotte and HKUST)

Contact: Email: heqc at sustech.edu.cn

[ Linkedin ] [SUSTech]

Education:

Ph.D. in Operations Research, UC Berkeley.                                   (September 2011 - June 2016)

• Minors in Statistics and Economics.

B.E. Tsinghua University, Beijing, China.                                           (September 2007- June 2011)

Current research interests:

Applications: 

1. smart-cities operations management

2. marketplace and platform (operations, marketing and IS interface)

3. socially responsible and sustainable operations (ESG)

4. human-algorithm interactions and AI.

Methodologies:

1. games with incomplete information (mechanism, market and information design)

2. stochastic models, applied optimization and data analytics.

Journal Publications:

• “Optimizing bike rebalancing strategies in free-floating bike-sharing systems: An enhanced distributionally robust approach", with Ning Zhu, Qingxin Chen, Shoufeng Ma and Hongming Li, Transportation Research Part E. 

• “Incentivizing Compliance Behaviors with Investment Goods in Pandemic Preparedness and Resilience”. IISE Transaction, Ailing Xu, Yuhan Miao, Qiao-Chu He, Ying-Ju Chen, and Zuo-Jun Shen. https://www.tandfonline.com/doi/full/10.1080/24725854.2024.2305732

• ``Operations and Regulations for a Ride-sourcing Market with a Mixed Fleet of Human Drivers and Autonomous Vehicles," Transportation Research Part C, Zhenxiao Chen, Yuhan Miao, Jintao Ke and Qiao-Chu He.

• “Trade Credit Provision Under Uniform Price Regulations." OMEGA, Yan Zeng, Yonghui Chen, Mingyu Zheng and Qiao-Chu He. 

• “Information Transparency with Targeting Technology for Online Service Operations Platform", with Ailing Xu and et al., accepted at Production and Operations Management. 

• “Smart Navigation via Strategic Communications in a Mixed Autonomous Paradigm", with Ailing Xu, Yonghui Chen and Ying-Ju Chen. Production and Operations Management. https://onlinelibrary.wiley.com/doi/abs/10.1111/poms.13987

• “Robust integrated planning for LEO satellite netowkr design and service operations", with Zeyu Zhang, Chao Zhang and et al. Operations Research Letters. https://www.sciencedirect.com/science/article/abs/pii/S0167637723001566

• “A literature review of perishable medical resource management", with Peifeng Li, Chao Zhang and Fan Wang.  Frontiers of Engineering Management.

• "A target-based optimization model for bike-sharing systems: from the perspective of service efficiency and equity," with Qingxin Chen, Chenyi Fu, Ning Zhu, Shoufeng Ma, Qiao-chu He, Transportation Research Part B: Methodological. https://www.sciencedirect.com/science/article/abs/pii/S019126152200203X

• “Task Assignment in Predictive Maintenance for Free-Float Bicycle Sharing Systems", with Shichen Zhao, Lan Lu, and Ning Zhu. Computers and Industrial Engineering.

• “Bike-sharing inventory management for market expansion", with Ning Zhu; Chenyi Fu; Shoufeng Ma; Hai Yang. Transportation Research Part B: Methodological. https://www.sciencedirect.com/science/article/abs/pii/S0191261522000868

• “High-Dimensional Linear Regression via Implicit Regularization", Peng Zhao, Qiao-Chu He and Yun Yang. Biometrika. https://academic.oup.com/biomet/article-abstract/109/4/1033/6527189

• “Service Operations for Mixed Autonomous Driving: Lane Design and Cross Subsidy", with Lan Lu, Zheng Zhu, and Pengfei Guo. Production and Operations Management. https://onlinelibrary.wiley.com/doi/10.1111/poms.13633?af=R

• Zhi Pei, Lu Zhao, Xu Dai and Qiao-Chu He. “Dynamic Re-balancing Strategy in Free-Float Bicycle Sharing Systems: Orbit Queues and Two-Sided Matching." Service Science. https://pubsonline.informs.org/doi/10.1287/serv.2021.0287

• Competition between the transportation network company and the government with subsidies to public transit riders, with Zheng Zhu, Ailing Xu and Hai Yang.  Transportation Research Part E: Logistics and Transportation Review, 2021.

• "Competitive Spatial Pricing for Urban Parking Systems: Network Structures and Asymmetric Information," with Yuguang Wu and Xin Wang.  IISE Transactions. https://www.tandfonline.com/doi/full/10.1080/24725854.2021.1937755

• "Beyond Rebalancing: Crowd-Sourcing and Geo-Fencing for Shared-Mobility Systems," with Tiantian Nie, Yun Yang and Zuo-Jun Shen.  Production and Operations Management. https://onlinelibrary.wiley.com/doi/10.1111/poms.13442

• "Integrated Design of Unmanned Aerial Mobility Network: A Data-Driven Risk-Averse Approach," with Wenjuan Hou, Tao Fang and Zhi Pei. Accepted at International Journal of Production Economics, 2021. Available at: http://arxiv.org/abs/2004.13000 

• “Equilibrium analyses and operational designs of a coupled market with substitutive and complementary ride-sourcing services to public transits",  with Jintao Ke, Zheng Zhu and Hai Yang.  Transportation Research Part E: Logistics and Transportation Review, 2021.

• “Poverty Mitigation via Solar Panel Adoption: Smart Contracts and Targeted Subsidy Design,” with Qiaozhen Guo and et al., Omega, the International Journal of Management Science, 2021.

• Zhuo Feng, Qiao-Chu He and Guangrui Ma. “Mitigating poverty through solar panels adoption under public-private partnership,” with Zhuo Feng and Guangrui Ma. Decision Science, 2021. https://onlinelibrary.wiley.com/doi/10.1111/deci.12505

•  “On-demand service delivery under asymmetric information: priority pricing, market selections and horizontal substitutions," with Xiaoshuai Fan, Ying-Ju Chen and Hai Yang.  Accepted at International Journal of Production Economics, 2021.

• “Smart Energy Storage Management via Information System Design”, with Yun Yang, Lingquan Bai and Baosen Zhang.  Energy Economics (2020).

• “A better buy-one-give-one business model,” with Pi-Ying Yen, Ying-Ju Chen. Naval Research Logistics (2020).

• Qiao-Chu He, Ying-Ju Chen, and Rhonda Righter. “Learning with projection effects in service operations systems.” Production and Operations Management, (2020). https://onlinelibrary.wiley.com/doi/10.1111/poms.13093

• Zhong, Xiang, Ailing Xu, Qiaochu He, and Aditya Mahadev Prakash. "Modeling and Analysis of E-Consults in Primary-Specialty Care Referrals." IEEE Transactions on Automation Science and Engineering (2020). 

•  Aditya Prakash, Qiao-Chu He and Xiang Zhong. “Incentive-driven readmission management with patients facing compliance barriers."  IIE Transactions on Healthcare Systems Engineering (2019).

•  Qiao-Chu He and Tao Hong. “Integrated facility location and production scheduling in multi-generation energy systems." Operations Research Letters 46, no. 1 (2018): 153-157.

• Qiao-Chu He, Ying-Ju Chen and Zuo-Jun Shen. “On the formation of producers’ information-sharing coalitions,” Production and Operations Management (2018). 

•  Qiao-Chu He, and Ying-Ju Chen. “Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers." Operations Research Letters 46, no. 1 (2018): 134-137.

•  Qiao-Chu He, and Ying-Ju Chen. "Dynamic pricing of electronic products with consumer reviews." OMEGA, the International Journal of Management Science (2017).

• Qiao-Chu He. “Virtual items trade in online social games." International Journal of Production Economics 187 (2017): 1-14.

• Yang, Yun, Qiaochu He, and Xiaolin Hu. "A compact neural network for training support vector machines." Neurocomputing 86 (2012): 193-198.

• Zhang et al. "A study on the method for cleaning and repairing the probe vehicle data." IEEE Transactions on Intelligent Transportation Systems 14, no. 1 (2013): 419-427.

Selected Working Papers:

• “Decentralized Scheduling in Edge Computing Paradigm: End-to-End Decision Analytics and Price-of-Anarchy", with Wenjuan Hou and Zuo-Jun Shen, Major revision at MSOM.

• “Strategic Communications with Socializing Agents under Unknown Public Health Threats", R&R at MSOM.

• “Strategic Communication under Supplier Encroachment", with Guangrui Ma, Ying-Ju Chen and Zuo-Jun Shen, major revision at MSOM.

• “Escape the "Blackholes": Prescriptive Analytics for Bicycle-Sharing Maintenance", with Chengcheng Yu, Lan Lu, and Lindong Liu, R&R at Management Science.

• “Supplier Encroachment in a Product-Service Supply Chain", R&R at Production and Operations Management.

• “Strategic Communications in Entry to a Joint Innovation Venture", R&R at Management Science.

• “Promoting Donation on Social Media through Information Disclosure Design", R&R at Production and Operations Management.