Qiao-Chu He

Associate Professor (Tenured)

SUSTech Business School (previously UNC Charlotte and HKUST)

Contact: Email: heqc at sustech.edu.cn

[ Linkedin ] [SUSTech]

Education:

Ph.D. in Operations Research, UC Berkeley.                                   (September 2011 - June 2016)

• Minors in Statistics and Economics.

B.E. Tsinghua University, Beijing, China.                                           (September 2007- June 2011)

Current research interests:

Applications: 

1. smart-cities operations management

2. marketplace and platform (operations, marketing and IS interface)

3. socially responsible and sustainable operations (ESG)

4. human-algorithm interactions and AI.

Methodologies:

1. games with incomplete information (mechanism, market and information design)

2. stochastic models, applied optimization and data analytics.

Journal Publications:

1. Strategic Communications with Socializing Agents under Unknown Public Health Threats, with Ailing Xu, Zhenxiao Chen and Ying-Ju Chen, Manufacturing & Service Operations Management, accepted.

2. Qingxin Chen, Shoufeng Ma, Chenyi Fu, Ning Zhu, Qiao-Chu He, "A robust satisficing multi-objective optimization approach for bike-sharing systems with heterogeneous user types," Transportation Research Part E: Logistics and Transportation Review.

3. "Algorithmic Targeting for Opaque Selling in Vertical Markets," conditionally accepted at Production and Operations Management.

4. “Hybrid fleet management and vehicle repositioning in mobility-as-a-service operations,” conditionally accepted at Production and Operations Management.

5. Zhuo Feng, Ying Gao, Jinbo Song, Qiaochu He. "An analysis of information disclosure in build–operate–transfer road projects," European Journal of Operational Research, 2024.

6. Chen, Qingxin, Shoufeng Ma, Hongming Li, Ning Zhu, and Qiao-Chu He. "Optimizing Bike Rebalancing Strategies in Free-Floating Bike-Sharing Systems: An Enhanced Distributionally Robust Approach." Transportation Research Part E: Logistics and Transportation Review 184 (2024): 103477.

7. Chen, Zhenxiao, Yuhan Miao, Jintao Ke, and Qiao-Chu He. "Operations and Regulations for a Ride-Sourcing Market with a Mixed Fleet of Human Drivers and Autonomous Vehicles." Transportation Research Part C: Emerging Technologies 160 (2024): 104519.

8. Xu, Ailing, Yuhan Miao, Ying-Ju Chen, Qiao-Chu He, and Zuo-Jun Max Shen. "Incentivizing Compliance Behaviors with Investment Goods in Pandemic Preparedness and Resilience." IISE Transactions 56, no. 7 (2024): 685-698.

9. Chen, Yonghui, Yan Zeng, Mingyu Zheng, and Qiao-Chu He. "Trade Credit Provision Under Uniform Price Regulation." OMEGA 125 (2024): 103023.

10. Zhang, Zeyu, Chao Zhang, Qiao-Chu He, and Pinghui Wang. "Robust Integrated Planning for LEO Satellite Network Design and Service Operations." Operations Research Letters 51, no. 6 (2023): 575-582.

11. Zhang, Chao, Peifeng Li, Qiao-Chu He, and Fan Wang. "A Literature Review of Perishable Medical Resource Management." Frontiers of Engineering Management 10, no. 4 (2023): 710-726. (Flagship Journal of Chinese Academy of Engineering).

12. Xu, Ailing, Yinliang (Ricky) Tan, and Qiao-Chu He. "Information Transparency with Targeting Technology for Online Service Operations Platform." Production and Operations Management (2024).

13. Chen, Qingxin, Chenyi Fu, Ning Zhu, Shoufeng Ma, and Qiao-Chu He. "A Target-Based Optimization Model for Bike-Sharing Systems: From the Perspective of Service Efficiency and Equity." Transportation Research Part B: Methodological 167 (2023): 235-260.

14. Lu, Lan, Shichen Zhao, Qiao-Chu He, and Ning Zhu. "Task Assignment in Predictive Maintenance for Free-Float Bicycle Sharing Systems." Computers & Industrial Engineering 169 (2022): 108214.

15. Fu, Chenyi, Shoufeng Ma, Ning Zhu, Qiao-Chu He, and Hai Yang. "Bike-Sharing Inventory Management for Market Expansion." Transportation Research Part B: Methodological 162 (2022): 28-54.

16. Zhao, Peng, Yun Yang, and Qiao-Chu He. "High-Dimensional Linear Regression via Implicit Regularization." Biometrika 109, no. 4 (2022): 1033-1046.

17. Chen, Yonghui, Ailing Xu, Qiao-Chu He, and Ying-Ju Chen. "Smart Navigation via Strategic Communications in a Mixed Autonomous Paradigm." Production and Operations Management (2023).

18. Pei, Zhi, Xu Dai, Tianzong Yu, Lu Zhao, and Qiao-Chu He. "Dynamic Rebalancing Strategy in Free-Float Bicycle Sharing Systems: Orbit Queues and Two-Sided Matching." Service Science 14, no. 1 (2022): 35-59. (INFORMS Journal, Featured Article).

19. Lu, Lan, Zheng Zhu, Pengfei Guo, and Qiao-Chu He. "Service Operations for Mixed Autonomous Paradigm: Lane Design and Subsidy." Production and Operations Management 31, no. 4 (2022): 1595-1612.

20. Zhu, Zheng, Ailing Xu, Qiao-Chu He, and Hai Yang. "Competition Between the Transportation Network Company and the Government with Subsidies to Public Transit Riders." Transportation Research Part E: Logistics and Transportation Review 152 (2021): 102426.

21. Wu, Yuguang, Qiao-Chu He, and Xin Wang. "Competitive Spatial Pricing for Urban Parking Systems: Network Structures and Asymmetric Information." IISE Transactions (2021): 1-27.

• Featured in articles “Will the Parking Industry Embrace Data Sharing?" by ISE Magazine (https://www.iise.org/isemagazine/).

• Honorable Mention for Best Paper in the 2022 IISE Transactions Focus Issue on Supply Chain and Logistics.

22. Hou, Wenjuan, Tao Fang, Zhi Pei, and Qiao-Chu He. "Integrated Design of Unmanned Aerial Mobility Network: A Data-Driven Risk-Averse Approach." International Journal of Production Economics 236 (2021): 108131.

23. Ke, Jintao, Zheng Zhu, Hai Yang, and Qiao-Chu He. "Equilibrium Analyses and Operational Designs of a Coupled Market with Substitutive and Complementary Ride-Sourcing Services to Public Transits." Transportation Research Part E: Logistics and Transportation Review 148 (2021): 102236.

24. Guo, Qiaozhen, Qiao-Chu He, Ying-Ju Chen, and Wei Huang. "Poverty Mitigation via Solar Panel Adoption: Smart Contracts and Targeted Subsidy Design." OMEGA 102 (2021): 102367.

25. Feng, Zhuo, Qiao-Chu He, and Guangrui Ma. "Mitigating Poverty Through Solar Panel Adoption in Developing Economies." Decision Sciences (2021).

26. He, Qiao-Chu, Tiantian Nie, Yun Yang, and Zuo-Jun Shen. "Beyond Repositioning: Crowd-Sourcing and Geo-Fencing for Shared-Mobility Systems." Production and Operations Management (2021).

27. He, Qiao-Chu, Xiaoshuai Fan, Ying-Ju Chen, and Hai Yang. "On-Demand Service Delivery Under Asymmetric Information: Priority Pricing, Market Selection, and Horizontal Substitution." International Journal of Production Economics 237 (2021): 108146.

28. Yen, Pi-Ying, Ying-Ju Chen, and Qiao-Chu He. "A Better Buy-One-Give-One Business Model." Naval Research Logistics (NRL) 68, no. 8 (2021): 1070-1081.

29. Zhong, Xiang, Ailing Xu, Qiao-Chu He, and Aditya Mahadev Prakash. "Modeling and Analysis of E-Consults in Primary-Specialty Care Referrals." IEEE Transactions on Automation Science and Engineering 18, no. 1 (2020): 311-322.

30. He, Qiao-Chu, Yun Yang, Lingquan Bai, and Baosen Zhang. "Smart Energy Storage Management via Information Systems Design." Energy Economics 85 (2020): 104542.

31. He, Qiao-Chu, Ying-Ju Chen, and Rhonda Righter. "Learning with Projection Effects in Service Operations Systems." Production and Operations Management 29, no. 1 (2020): 90-100.

32. He, Qiao-Chu, Ying-Ju Chen, and Zuo-Jun Shen. "On the Formation of Producers’ Information-Sharing Coalitions." Production and Operations Management 27, no. 5 (2018): 917-927.

33. Prakash, Aditya, Qiao-Chu He, and Xiang Zhong. "Incentive-Driven Readmission Management with Patients Facing Compliance Barriers." IIE Transactions on Healthcare Systems Engineering (2019): 1-23. (Lead Article).

34. He, Qiao-Chu, and Tao Hong. "Integrated Facility Location and Production Scheduling in Multi-Generation Energy Systems." Operations Research Letters 46, no. 1 (2018): 153-157.

35. He, Qiao-Chu, and Ying-Ju Chen. "Revenue-Maximizing Pricing and Scheduling Strategies in Service Systems with Flexible Customers." Operations Research Letters 46, no. 1 (2018): 134-137.

36. He, Qiao-Chu, and Ying-Ju Chen. "Dynamic Pricing of Electronic Products with Consumer Reviews." OMEGA.

37. He, Qiao-Chu. "Virtual Items Trade in Online Social Games." International Journal of Production Economics 187 (2017): 1-14. (Lead Article).

38. Zhang, Zhaosheng, Diange Yang, Tao Zhang, Qiao-Chu He, and Xiaomin Lian. "A Study on the Method for Cleaning and Repairing the Probe Vehicle Data." IEEE Transactions on Intelligent Transportation Systems 14, no. 1 (2013): 419-427.

39. Yang, Yun, Qiao-Chu He, and Xiaolin Hu. "A Compact Neural Network for Training Support Vector Machines." Neurocomputing 86 (2012): 193-198.

Selected Working Papers:

• "Strategic Data Analytics under Supplier Encroachment ." Minor revision at Manufacturing and Service Operations Management.

• "Words or Deeds? Strategic Communications in New Product Development and Innovation." Major revision at Management Science. 

• "Decentralized Scheduling in Edge Computing Paradigm: End-to-End Decision Analytics and Price of Anarchy." Major revision at Manufacturing and Service Operations Management.

• "Seeding Influencers with Marketing Goals and Limited Network Information." Major revision at Informs Journal on Computing.

• "Mitigating the "Black Holes": Periodic Repair and Maintenance Problem of Shared Bikes ." Major revision at Production and Operations Management.

• "Efficient Queueing via Partial Bayesian Persuasion: Nudging Just Enough Customers Amid Quality Uncertainty." Major revision at Operations Research.

Supervision (as main advisor):

• Yinlian Zeng (Research Assistant Professor), Placement: Shenzhen Technology University, College of Urban Transportation and Logistics, tenure-track assistant professor.

• Lan Lu (Postdoc. Researcher), Placement: University of Science and Technology of China, School of Management, tenure-track associate professor.

• Yonghui Chen (Postdoc. Researcher), Placement: HKUST research fellow->The University of Liverpool - Management School, UK, tenure-track faculty/fellow.

• Wenjuan Hou (Doctoral Student), Placement: Huawei, senior algorithm engineer.

• Ailing Xu (Doctoral Student), Placement: Huazhong University of Science and Technology, School of Management, tenure-track assistant professor.

• Zhenxiao Chen (Doctoral Student), Placement: PolyU Hongkong Business School, Research assistant professor.

• Jiayi Zeng (Master Student), Ph.D. offer: Purdue, Mcgill, CU Boulders, UT Dallas, HKUST, HKU.

• Bo Pang (Master Student), Ph.D. offer: CUHK(SZ)->National University of Singapore (NUS).

• Yuhan Miao (Master Student), Ph.D. offer: U of Maryland, Oxford, Toronto, Pittsburgh.

• Ziming Jiang (Master Student), Ph.D. offer: HKUST.

• Xinlong Zhao (Master Student), Ph.D. offer: HKUST.

• Yunxiao Liang (Master Student), Ph.D. offer: Penn State.

• Mingyu Zheng (Undergraduate Student), Ph.D. offer: U of Connecticut, Temple.