✓ Team Leadership
✓ Continuous Improvement
✓ IT Security & Risk management
✓ Service Level Agreements
✓ Project Management
✓ Coaching
✓ Evangelization & Awareness
✓ Vendor Management
✓ Customer Experience
I'm an IT leader who combines a wide experience and an expansive view of several technologies with recent academic knowledge including research skills.
Most recently focusing on project and team management, solution architecture, cyber-security and evangelization within the digital workplace and security domains. Successfully led digital workplace team including endpoint management, security, and the outsourced service desk organization. Continuously recognized as a sounding board and coach to junior co-workers and supplier resources.
Another strong point is my technical background and skillset, I keep up to date with IT and telecom technologies and approaches while I also have a strong business sense to understand the potential added benefit (IT enabled goals) this can bring to the company vs the next big hype that will not bring any value.
I have Knowledge of the Belgian telecom & IT market and experience with outsourcing and knowledge transfers/management working with teams in India, Poland, Belgium.
My master of IT Management from Antwerp Management School gave me a strong knowledge on COBIT and the Business-IT alignment challenge. To complement this knowledge with IT Governance I completed an additional Master in IT Governance and assurance to have a full picture over Management and Governance.