Redeemer Diaconate Manual

TABLE OF CONTENTS (9th Edition, 2009)

• 1. The Foundation of Diaconal Ministry

     1. The Theological Foundation (p.13-15)

     2. A Historical Perspective to Mercy Ministry (p.17-22)

     3. Qualifications of an Officer (p.23)

  2. The Redeemer Presbyterean Church Diaconate

• • 1. General description (p.27-32)

    2. Diaconate Structure (p.33-34)

    3. Diaconate Responsibilities (p.37-41)

    4. Care Work - The Basics (p.43-72)

• 3. Skills Development

• • 1. Partner Dynamics (p.77-78)

    2. Initial Assessment Phase (p.79-83)

    3. Discerning a True Story (p.85)

    4. Crisis Management and Spotting Depression/Suicide (p.87-92)

    5. Ongoing Work / Goal Setting / Accountability (p.93)

    6. Budget and Money Management (p.95-97)

    7. Confrontation (p.99)

    8. Diagnosing Spiritual Condition (p.101-105)

    9. Officer Care and Support (p.107)

    10. Mock Client Scenarios (p.111-113)

• 4. Resources (p.117-161 - specific to NYC)

• • 1. Introduction to Resources

    2. Child Care / Child Support

    3. Counseling and Crisis Intervention Services

    4. Crime Victims/Domestic Violence Services

    5. Employment and Training

    6. Food/Nutrition

    7. Healthcare

    8. Housing, Temporary and Long-Term

    9. Immigration and Services

    10. Income (Public Assistance, Social Security and Unemployment)

    11. Legal Services

    12. Retreat Centers

    13. Substance Abuse and Mental Health Recovery

    14. Tax Credit

    15. Transportation

    16. Utilities/Heat

    17. Veteran Assistance

• 5. Appendix (p.165-187)

• • 1. Intake, Care Plans and Progress Notes Form

    2. Confidentiality Release Form

    3. Closure Form

    4. Budget Worksheets

    5. Career Counseling Principles

    6. Spotting the Con Artist

    7. Financial and Debt Management

    8. Objections to Mercy Ministry Answered

    9. Frequently Asked Questions Answered

So far I haven't found any review on this resource.  But from what I see so far, this is a very comprehensive handbook to train Deacon/esses specifically on Mercy Ministry.  (Think of it as a delivery system for Pastoral Care to 6,000 members at Redeemer).