Name: NGO THIEN THAO
Place: District 8, Ho Chi Minh City
Email: thienthaongo91@gmail.com
LinkedIn: www.linkedin.com/in/thienthaongo91
HR & Quality Manager with 10+ years of experience in multinational manufacturing environments. Proven track record in building HR systems, Quality system, driving organizational development, and leading cross-functional projects across HR, planning, and qua lity functions.
Experienced lecturer and speaker in human resources and professional skills training, with strong expertise in talent development, corporate culture, and employee engagement.
Passionate about developing people, optimizing processes, and delivering sustainable organizational growth.
Built and implemented ISO 9001:2015 quality management system in Vietnam operations
Designed and deployed employee evaluation and HR systems improving performance transparency
Led cross-functional supply chain planning initiatives, ensuring stable production and on-time delivery
Delivered training programs and workshops for 100+ employees and students
Speaker at large-scale career and HR events, engaging audiences of up to 1,000 participants
VIRTIUM VIETNAM
HR & Quality Manager | Planning Specialist and Project Management
Human Resources Management (June 2016 – Present)
• Led full-cycle recruitment for technical and non-technical roles, successfully hiring dozens of positions, including senior engineers and specialist-level roles, supporting business growth and team expansion
• Optimized recruitment processes, significantly reducing hiring time and improving overall efficiency
• Developed and implemented HR policies, procedures, and performance evaluation systems to enhance consistency, transparency, and organizational effectiveness
• Partnered with the leadership team to drive organizational development and improve employee engagement
• Organized corporate events and internal initiatives to strengthen company culture and employee connection
• Collaborated with HR consulting firms to develop and implement HR strategies.
Planning Specialist (Feb 2021 – Now)
• Coordinated production planning and customer orders to ensure 100% product availability
• Analyzed and managed rescheduling activities (pull-ins/push-outs) to maintain supply stability
• Collaborated with production and suppliers to optimize inventory and reduce delays.
Quality Manager cum Document Control Specialist (June 2013 – Now)
• Built and maintained ISO 9001:2008 & 2015 systems
• Supported QMR and leadership in monitoring and improving quality processes
• Ensured document control and compliance across manufacturing operations.
Project Management (January 2016 – Now)
• Coordinated with stakeholders across departments (HR, Production, Supply Chain, and Management) to ensure project timelines and deliverables were met, while continuously monitoring progress and proactively addressing potential risks
• Applied structured problem-solving and data-driven decision-making to monitor project performance, optimize execution, and improve overall operational outcomes.
TON DUC THANG UNIVERSITY
Lecturer – Institute for Business and Economic Policy (IBEP)
📅 2020 – Present
• Teaching and training HR Programs and Programs on Professional Skill Development of CEO Assistant
• Consulting and training at enterprises on human resources, office administration, building corporate culture, soft skills for employees...(Bach Mai Hospital, Celeb Group, Celeb Network,…)
Speaker – Leadership & Human Resources
📅 2013 – Present
• Delivered talks and workshops on talent management, career development, and workforce trends for universities and professional communities
• Speaker at Career Orientation Seminar for International Business & Supply Chain Students – TDTU (Oct 2025)
o Delivered insights on global talent trends and employability in multinational environments
o Advised students on building competitive advantages and career readiness
o Engaged and inspired students to proactively shape their career paths
• Speaker at “Talent Engagement – Flexibility in the New Era” (2024)
o Delivered insights on talent management strategies to professors, business leaders, and HR executives
o Emphasized adaptability and sustainable growth in a rapidly changing environment
• Speaker at “Khởi Nguồn Của Ngọn Sóng” (2024)
o Shared practical insights on self-discovery and career positioning
o Inspired students to develop personal direction and long-term goals
• Speaker at “Nghề Nào Cho Gen Z?” (2023)
o Guided students in exploring suitable career paths
o Provided strategies to align strengths with market demands
• Invited speaker at large-scale university events, reaching audiences of hundreds to thousands of students
• Shared real-world experience and insights on recruitment trends and labor market dynamics
Member of the Board of Directors
📅 2012 – 2013
• Represented 33,000+ students in academic and policy discussions with university leadership
• Contributed to policy recommendations enhancing education quality and student development.
Supply Chain Rescheduling Program
Improved responsiveness to customer demand and optimized operational efficiency
WeekCOM Program
Designed internal initiative to enhance English communication and presentation skills for employees
ISO 9001 Implementation
Led development and maintenance of quality management systems
Employee Performance Evaluation Framework (KPI System)
Developed KPI-based evaluation framework to improve performance tracking and alignment
Master of Business Administration (MBA)
University of Economics and Law – Ho Chi Minh City
Bachelor of International Business Administration (Valedictorian)
Ton Duc Thang University
Certificate of Pedagogical Competence for University Lecturers
International Human Resources Management (PACE & SHRM)
Certificate of International Business
Second Prize – Vietnam Young Science Talent Award (2011, 2013)
Published research in international conferences (Finance, Economics, Statistics)
Research focus: branding, consumer behavior, marketing
Human Resources Management & Organizational Development
Project Management & Cross-functional Coordination
Quality Management Systems (ISO 9001)
Data Analysis (SPSS, Eviews, AMOS)
Tools: SAP, NetSuite, Microsoft Office, SharePoint
Organized and hosted corporate events (MC)
Member of Company Union Board
Sponsor – SOS Children's Villages Vietnam (supporting children’s education and living conditions)