Citizen's Charter

Citizen's Charter Manual

  Citizen's Charter 2025 (FIRST EDITION)

   Citizen's Charter 2024 (FIRST EDITION)

   Citizen's Charter 2021 (FIRST EDITION)

  Citizen's Charter 2020 (FIRST EDITION)

Annexes

              Annex 1 – Customer Satisfaction Management System Forms

              Annex 2 – LSI Application Form

              Annex 3 – LSI Employment Information

              Annex 4 – LSI Interview Sheet

              Annex 5 – LSI Learners Form

              Annex 6 – NTTA Forms

              Annex 7 – TWC Forms

              Annex 8 – Program Registration Forms

              Annex 9 – Accreditation ACs Forms

              Annex 10 – Accreditation Assessors Forms

              Annex 11 – Competency Assessment Forms

              Annex 12 – School Sample Forms