At SQS, we recognise the importance of client satisfaction. Our pledge is to add value to each client’s organisation and to continually make positive contributions. We are committed to:
1) Providing the very highest quality services to our clients, second to none in our industry
2) Offering genuine value for money, ensuring our services contribute towards clients maximising their profitability and success
3) Recognising aspects important to each individual client, and to maintain focus on those aspects
4) Maintaining a 'can do' attitude, available and willing to help clients when ever required
5) Being open with clients requiring services beyond our field of expertise, and offering alternative solutions through our network of industry specialists
6) Being polite, courteous and considerate towards clients at all times
7) Promoting and practicing a 'Reduce, Reuse, Recycle' philosophy, minimising consumption of energy and consumables at all times
8) Leaving our working environment at least as clean and tidy as we found it
We are proud of our pledge, determined about maintaining these commitments, and continually looking to improve our services. If you consider that we are not meeting some of these commitments, we really would like to know about it so that we can put things right. Please email your comments or concerns to Mark Sutcliffe at email.sqs@gmail.com