Is the Pandemic influencing HME/DME billing?

influencing HME DME billing

With the current situation, health providers are not only dealing with an unparalleled crisis, but they are also dealing with reimbursement challenges for their HME/DME billing and other medical billing specializations. With so much demand, today's healthcare providers are experiencing HME/DME billing and coding problems, as well as limitations of staff, space, and supplies, all of which have a detrimental influence on patient outcomes. Furthermore, the increase in unemployment rates creates additional billing, coding, and documentation issues than earlier.

Operational Disruptions

When faced with major operational interruptions, healthcare providers have been found delaying or canceling revenue-generating elective treatments. According to a PwC survey, these healthcare issues will worsen for the foreseeable future before improving. Furthermore, the surveys revealed that 60% of finance leaders expected a loss of productivity due to a lack of remote work capabilities. There will be an increase in demand for employee benefits such as:

  • Insurance

  • Sick leave

  • Salaries


And 24% of employers do not anticipate having a sufficient workforce to complete important work in their DME/HME billing and coding process.

Implementing Cost-Cutting Measures

As a result, most healthcare practices are now pursuing cost-cutting measures such as freezing discretionary spending such as travel and planned investments. The profitability of healthcare practices has not been as strong as in past periods.

The current financial condition of healthcare providers is going to change dramatically when you have the proper operational extension on your side. These RCM outsourced operational extensions ensure a smooth HME/DME billing operation while also assisting you with effective revenue generation and minimized HME/DME billing and coding errors.

The key benefits of using an operational extension for your HME/DME billing process:

Administrative and operating costs

As a cost-effective solution, having an operational extension handle your DME billing services lessens extra overhead costs, training costs, software charges, and so on, saving you a considerable amount of money. You no longer have to invest time in billing. This allows you to look at various operational areas and technology.

Complete operational transparency

Outsourcing presents healthcare providers with a comprehensive image of their DME billing and coding process through frequent reports that highlight crucial areas that benefit the healthcare providers, allowing them to focus more on their main business of patient care.

Reduced Billing and coding errors

Denial management operational extension ensures cautious attention while reducing HME/DME billing and coding errors. They have a dedicated team of experts that guarantees every step is followed by doing severe checks and submitting documents on time.

Improve collection and claim follow-up rates

The major reason for selecting an operating extension for your HME/DME billing is to boost your collection rate. Their frequent follow-up and successful adjudication on the initial submission result in faster payment. Operational extension ensures consistent income generation.

The Sunknowledge Factor in HME/DME Billing

As a medical billing organization, we have outstanding qualifications. Sunknowledge Services Inc has been working with top clients in the DME industry for over a decade, spanning from the East to the West Coast and as far as the Hawaiian Islands. Sunknowledge offers unrivaled expertise in providing specialist support for any items or services utilized in the DMEPOS industry. We handle everything from functional CPAP machines to Power Mobility items, Orthotics & Prosthetics supplies, Diabetic supplies, and Enteral Nutrition.

Sunknowledge takes pride in its stringent security requirements as a 360-degree revenue cycle management firm. When interacting with your PHI, we strictly comply with HIPAA regulations. Furthermore, we have ISO-approved standards and use the encryption procedure in our emailing system for any communication of PHI information.

A Powerhouse in HME/DME Billing

We are a DME billing services powerhouse and our adaptability spans across all major software platforms. Sunknowledge experts will gladly provide you with a comprehensive demonstration of how we deliver actual value. We guarantee complete transparency, a strong presence, and the closure of all practice management gaps once and for all.