Curriculum Vitae

Work Experience

Project Manager

Pro Start Me Technology Pvt. Ltd., Surat, India Aug 2019 - Present
SaaS Products - Handled multiple products simultaneously, for about an year. Max team size handled: 11.

RecurPost Inc., a B2B/B2C SaaS product web app based on PHP CodeIgniter f/w & Node.js and mobile apps for Android & iOS both built on the Flutter framework

The product is a social media management/scheduling application with repeating/one-off schedules including 10+ AI features. It has served thousands of businesses mainly marketing agencies/teams, coaches, small and medium businesses, large franchise chains etc.

- Not worked on technology; Reviewed and deployed code to Bitbucket initially, then on AWS LightSail

- Writing stories for features/enhancements/bugs on PivotalTracker.com / SuperWorks PMS (KanBan tool)

- Supervised the customer success and support team; Created outbound banners, snippets and user surveys on Intercom.com for RecurPost homepage and web app dashboard

- Handling SaaS payment processor issues on FastSpring.com, Apple AppStore and Google Play Store; created product subscriptions on all. And created discount coupons, helped with creating add-ons and migration from classic to contextual for FastSpring plans

- Helped implement RecurPost Affiliate Program on Impact.com through FastSpring; Handled issues related to Impact.com like affiliate requests for recurring commissions for subscriptions on FastSpring, and searching for affiliates from the marketplace and sending them a partner request

- Reducing customer churn by informing CSRs about reasons behind payment failures and subscription cancellations/deactivations regularly

- Helped instrument a SaaS advisory firm, implement RecurPost web and mobile app event mapping to segment.com; managed reporting on MixPanel and email marketing from customer.io with data from Segment

- Sending monthly newsletters to all audiences from customer.io; brought email addresses from WordPress forms to customer.io through webhooks and sending multiple emails in campaigns in customer.io programmatically to them for downloading templates, eBooks and other resources based on social media.

- Submitting feature videos and user instructions for permission requests from social media platforms like Meta, LinkedIn and getting them approved; Submitting data usage policy for audits for social media platforms like Meta and YouTube and getting them approved. Used AWS RedShift Warehouse, S3 bucket, AWS CloudWatch, AWS CloudTrail, SNS for the evidence. Also, created an AWS Lambda function to send notifications to a Slack channel on user access failure issues in the application, etc.

- Tracking growth in Monthly Recurring Revenue (MRR) of RecurPost from negative month-over-month growth to over $750, $1300 and $2200 USD growth in the months of June, July and August 2025, respectively, through removing points of friction. The number was $4879 USD in December 2025. Used Upekkha FlyWheel tool for the same. Maintaining the monthly MRR report with various stages of the flywheel for tracking and analyzing the same.

- Extensively using Slack for communication and collaboration amongst team members and colleagues.

TweetFull Inc.: A B2C/D2C SaaS product web app for increasing the influence of businesses & individuals on Twitter (now X). It was sold out in 2020 to a US-based company through Flippa.com.

- Not worked on technology; Reviewed and deployed code to Bitbucket

- Wrote stories for features/enhancements/bugs on PivotalTracker.com

- Supervising the customer support team that used FreshDesk (Freshworks.com)

Business Analyst & Project Manager (Software Solutions)

Nascent Info Technologies Pvt. Ltd., Ahmedabad, India Jan 2018 - Jul 2019

Service-based Govt. Projects - Handled multiple projects simultaneously, the major ones are below. Done CMMI Level 3 documentation. Max team size handled: 10 + vendor team.

CEICED (https://ceicedeservice.gujarat.gov.in): A G2C & C2G service-based project

- ExtJS & Groovy on Grails based citizen portal & government office workflow (Newgen product suite in Java customized by the vendor team) based e-gov system for Chief ElectricaI Inspector (CEI) & Collector of Electricity Duty (CED) Department of the Government of Gujarat

- Not worked on technology

- Handled the Electrical Installation module change requirement that was part of Ease of Doing Business (EoDB) project of the Government of India (GoI). It was integrated with the TCS-built citizen interface Single Sign On (SSO) on the Investor Facilitation Portal (https://ifp.gujarat.gov.in/). The login from this portal took the investor (citizen) from the form on the mentioned site to the citizen portal. After submission of the complete form on the citizen portal, it gets evaluated by the CEI Department on the Newgen product suite based e-gov system and issues an authorized certificate with digital signature to the citizen at the end

- Prepared change requests and computed man-hours-wise costs for some change requirements for the project's modules

- Trained the client teams at their offices spread across Gujarat

- Driven customer service and support

- Maintained the correspondence letters and emails from/to the client

ePathshala: A G2C product, a joint initiative of Ministry of Education & NCERT, New Delhi

- Maintenance project for Mobile Apps on Android and iOS for school students, teachers and parents. The app has educational content for school students.

- Not worked on technology

- Handled all interactions with NCERT, the customer

Technology Lead (Innovation Lab)

Nascent Info Technologies Pvt. Ltd., Ahmedabad, India Apr 2015 - Dec 2017

Innovative Products - Handled multiple projects simultaneously, the major ones are below.

One Water: Optimized drip irrigation systems in open fields to save water where it is wasted the most, i.e. in agriculture

- Guided the team from conceptualization to execution in a trial field

- Implemented an ad-hoc routing protocol over ESP32 Wi-Fi to collect data from a soil moisture sensor to control the water supply valves for irrigation.

- Proposed canals to divert saved water from areas with water surplus to drought-prone areas with a dream to eradicate farmer suicides.

Traffic intensity detection at cross-roads: Used 2 pairs of Tx/Rx RF nodes implemented on Arduino to detect the intensity of traffic at cross-roads to warn citizens of real-time traffic in maps trying to be better than Google Maps and also optimize and automate traffic signals accordingly. And trained the supervised machine learning algorithm for deciding the traffic intensity along with extra logic to make a more accurate decision.

Project Engineer

e-InfoChips Training & Research Academy (eITRA), Ahmedabad, India Jan 2014 - Mar 2015

Supervised student projects and theses, apart from working on the below projects.

Smart Suitcase: Integrated a Weighing Load Cell sensor and a micro-controller in a suitcase to display the weight of the suitcase to the user for avoiding last minute hassles in journeys by air.

Green House Automation: Integrated a soil moisture sensor and a micro-controller to regulate the water supply for greenhouses.

Elderly Assistive Devices: Implemented automatic door lock integrated with camera feed to the mobile device of an elderly to open the door automatically on their instruction. Projected mobile screen to TV using WiFi Direct for elderly to talk to their relatives on the larger TV screen.

Education

*Scored SPI of 4.0/4.0 in 5 out of 8 semesters

**Secured a rank of 6650 out of 127337 candidates in General  Category in JEE-2001 Screening Test (Qualified to appear in the Main Examination, JEE-2001)

***Secured a rank of 7119 out of 16280 candidates in General Category in JEE-2001 Main Examination (Last rank: 13040)

Other Internships

B.Tech. Industrial Internship (Summer 2003)

Organisation & Place: Reliance Infocomm, Media Convergence Node office, Naroda, Ahmedabad

Description: Telecom technologies

B.Tech. 1st year Summer Internship (Summer 2002) 

Organisation & Place: Post Office, Shahibaug, Ahmedabad

Description: Information and Communication aspects in Postal System

Skills

Programming Languages: C, AVR C, Java, Visual Basic, Oracle SQL, PL/SQL, Verilog HDL, 8085 assembly 

Operating Systems: Windows 11/10/7/2000/98/NT/CE, Linux Red Hat 9/Fedora, Solaris, FreeRTOS, Contiki OS

Tools: Matlab, Code Composer Studio, Visual DSP++, Advanced Design System, Commsim, Scilab, ns2, omnet++, QualNet, magic, max, pcb, Silos, Aldec, TSPICE, MS Office, 8085 simulator, Slack, SuperWorks PMS, PivotalTracker, FastSpring, Impact.com, Segment.com, Customer.io, MixPanel, Amplitude, Intercom.com, Zendesk, Freshdesk, Inspectlet, UXCam, MS Clarity, AWS (LightSail, RedShift Warehouse, S3 Bucket, CloudTrail, CloudWatch, SNS), ChatGPT, FlyWheel, HubSpot, RedMine, Bitbucket, TestProject

Certificates

Executive Management Development Programme in Project Management (2019)

Earned 44 PDUs (eligible for PMP) through Live Online Sessions by Indian Institute of Mgmt., Kozhikode (IIMK)

Certificate of Excellence on completing course on AWS Cloud Computing by Cognixia

Achievements

Selected for Microsoft Research India Summer School on Networking 2009 at IISc Bangalore

Received Travel Grant of Rs. 4,000 from MSR India

Presented at Doctoral Colloquium in ACM SenSys 2012 at Toronto, Canada

Received Travel Grant of $425 (USD) towards registration from DA-IICT

Summer 2012 Ph D Internship at Swedish Institute of Computer Science, Stockholm, Sweden

Fully sponsored by SICS

The ePathshala app received Best Mobile App award in Digital India Awards 2018 under Gold Icon. It grossed #10 in Trending Education Apps on Google Play 8 months before that.

Recognized as Accountability Champion, Dependability Champion & Conversion Master at Pro Start Me Technology Pvt. Ltd.

Other Academic Projects

Ad-hoc Networks Project

Analysis of Differences in Fading Implementations in ns2 [C++]

Software Engineering Project (Group Project) 

Advanced 8085 Simulator – with 8251 and 8255 interfaces [Java] - implemented in Electronics lab

 RDBMS Project (Group Project) 

 Railway Reservation Software [VB, Oracle SQL, Pl/SQL]

16-bit and 19-bit CPU Simulation

 Using Verilog HDL on Silos and Aldec

SPICE/Layout Projects

Mixed Signal Design

- Design of amplifier with  NMOS cascode driver and a PMOS cascode load.

- Design of a two-stage CMOS operational amplifier. 

VLSI Design

- Add-Compare-Select circuit (max, LTSPICE)

 VLSI Subsystem Design

 - 64x64 SRAM (magic, LTSPICE)

 VLSI Circuits

 - Carry-save adder (magic, SPICE)

 - Circuit that can find the maximum of two sums (max, SPICE)

Implemented Q.763 standard of SS7 signaling using C language 

At CDMA Operations and Maintenance dept. at Reliance Infocomm MSC, Naroda, Ahmedabad

Invited Talks

Teaching Assistantship at DA-IICT

Guiding students in projects, conducting labs and vivas, solving doubts, preparing and evaluating lab assignments, invigilating and evaluating exams.

Workshops and Conferences Attended

Workshop on Patent & IPR Awareness

July 11, 2015, organized by DCEI, DA-IICT and TIFAC at Gandhinagar

TENSYMP 2015 (3rd International Spring Conference of IEEE Region 10, Theme: Internet of Things)

May 13-15, 2015, organized by IEEE Gujarat Section at GIFT City, Ahmedabad

Registration and Commutation was sponsored by my employer Nascent Info Technologies Pvt. Ltd.

Training on Project Co-ordination and Teamwork

January 17-18, 2015, organized by eiTRA at Ahmedabad

Engineering and Science Innovation Summit

June 18, 2014, organized by National Instruments India at Ahmedabad

Presented poster at e-Storm 2014

May 9-10, 2014, organized by eiTRA and Ganpat University at Ahmedabad

Presented at Doctoral Colloquium in ACM SenSys 2012  (The 10th ACM Conference on Embedded Networked Sensor Systems)

November 6-9, 2012, organized by ACM at Toronto, Canada

Received Travel Grant of $425 (USD) towards registration from DA-IICT

With acknowledgement to summer internship at SICS, Stockholm, Sweden

TCS Excellence in Computer Science Week (TECS Week 2012)

January 9-12, 2012, organized by TRDDC, Pune

Network Science School in Electrical Engineering and Computer Science

January 2-6, 2012, organized by IISc, at Bangalore

Formal Methods Update Meeting 2010

July 15-17, 2010, organized by DA-IICT and IARCS, at Gandhinagar

Youth / Students Programme on The Art of Self-Motivation and Creative Thinking by Mr. M. K. Angajan

June 12, 2010, conducted by Ahmedabad Management Association (AMA), at Ahmedabad

HiPC 2009 (16th International Conference on High Performance Computing)

December 16-19, 2009, organized by IEEE Computer Society and ACM, at Kochi (Cochin)

Received Travel Grant of Rs. 3,500 (towards travel and stay) from HiPC organizers

COMSOL Multiphysics Workshop

September 4, 2009, organized by COMSOL  Multiphysics Pvt. Ltd., at Ahmedabad

Microsoft Research India Summer School on Networking 2009

June 8-19, 2009, organized by MSR India and IISc, at Bangalore

Received Travel Grant of Rs. 4,000 from MSR India

EAC (Entrepreneurship Awareness Camp)

March 22, 2009, organized by The Indus Entrepreneurs and IEEE DA-IICT Student Branch, at Gandhinagar

NWPRVLSI (National Workshop on PhD Research VLSI)

January 11, 2009, organized by Gujarat Council of Scientific and Technical Research (GUJCOST) and DA-IICT, at Gandhinagar

One Day Workshop on Embedded System Development and Robotics

March 15, 2008, organized by IEEE DA-IICT Student Branch, at Gandhinagar

IWHSSD (Intensive Workshop on High Speed Semiconductor Devices)

March 9, 2008, organized by IEEE DA-IICT Student Branch, at Gandhinagar

Presented at SENSORCOMM 2007 (1st International Conference on Sensor Technologies and Applications) - 34% acceptance rate

October 14-20, 2007, organized by IEEE Computer Society and IARIA, at Valencia, Spain

Received Travel Grant of Rs. 20,000 approximately (towards one way travel) from Dept. of Science and Technology (DST), New Delhi

CII National Conference on Open Source Software

July 13-15, 2007, organized by CII, at Ahmedabad

SICT 2007 (Workshop on Simulation in ICT)

March 17-18, 2007, organized by IEEE DA-IICT Student Branch, at Gandhinagar

Presented at Doctoral Symposium in IEEE RIVF’07 (5th International Conference on Research and Vision for the Future)

Theme: Information and Communication Technologies

March 5-9, 2007, organized by IEEE Communications Society, at Hanoi, Vietnam

Received Travel Grant of Rs. 10,000 from DA-IICT

Programme on Public Speaking by Mr. Suresh Mashruwala

January 7 – February 4, 2007, conducted by Ahmedabad Management Association (AMA), Ahmedabad

NWCV 2006 (National Workshop on Challenges in VLSI)

Theme: Low Power VLSI Design Techniques

December 21-22, 2006, organized by DA-IICT, at Gandhinagar

NaSCoVIP 2006 (National Seminar on Computer Vision and Image Processing)

February 17-18, 2006, organized by IEEE Gujarat Section and DA-IICT, at Gandhinagar

NWCV 2005 (National Workshop on Challenges in VLSI)

Theme: Analog and Mixed signal Design & Testing and Formal Verification

May 13-14, 2005, organized by DA-IICT, at Gandhinagar

Presented at Prevoyance 2005 (National Level Technical Symposium)

April 1-2, 2005, organized by EC dept., Nirma University of Science and Technology and Electronics and Communication Organisation, at Ahmedabad

Presented at IEEE SPCTS 2005 (IEEE Student Paper Contest and Technical Symposium)

March 5-6, 2005, organized by IEEE Gujarat Section and UVPCE, at Ganpat Vidyanagar