Training & Best Practices
This section includes materials from annual LAO training sessions, as well as other examples of best practices and tools for City departments. To open these, files hover of the selected file and click on the arrow that appears in the right hand corner.
Departmental Language Access Policy Suggested Content - New.docx.pdfDepartmental Language Access Policy: Suggested Content
Language Access Ordinance Compliance Checklist - New.docx.pdfLanguage Access Ordinance Compliance and Best Practices Checklist
Interpretation Checklist_ OCEIA Language Access Tools for Departments.pdfInterpretation Coordination: A Checklist for City Departments
LAO Training 2023 08.09.23.pdfLAO Training: July 27 & August 2, 2023
LAO Online Training 2022 .pdfLAO Training: August 3 & 4, 2022
LAO Online Training 2021 - FINAL 7.28.21 (1).pdfLAO Training: July 28 & 29, 2021
LAO Online Training 2020.pdfLAO Training: June 17 & 19, 2020
LAO Training 05.07.19 Presentation .pdfLAO Training: May 7, 2019
LAO Training 2019 4.30.19.pdfLAO Training: April 30, 2019
LAO Training 5-23-18 Slides.pdf2018 LAO Training Presentation
FINAL 2017 LAO Training Presentation.pdf2017 LAO Training Presentation
NEW FULL 2016 LAO Training Main Presentation_Final.pdf2016 LAO Training Presentation