Language Access Ordinance Resource Library 

This site is a library of resources for Language Access Liaisons from City and County of San Francisco departments, including materials for annual compliance reporting as well as templates and guides for best practices.

OCEIA’s Language Access and Services Division works with City departments and community partners to ensure that San Francisco’s diverse residents have equal access to City services, along with meaningful opportunities to participate in and contribute to the City’s success. OCEIA is charged with overseeing compliance with the San Francisco Language Access Ordinance (LAO) and providing a centralized infrastructure for the City’s language services (San Francisco Administrative Code, Chapter 91).  

Please contact the Office of Civic Engagement and Immigrant Affairs (OCEIA) with any questions. 

Email: language.access@sfgov.org   

Phone: 415-554-0600