FAQs

Frequently Asked Questions:

Auctions: Do you have storage unit auctions?

Yes we do! See our Auctions page for more details!

How do I rent a unit?

Renting a unit is simple! Either call the office or stop in. 

How do I vacate my unit when I no longer need it?

Please notify the office via phone call or in-person that you are planning to move out (written notice is not necesary). Failure to do so may result in being charged for the month without refund. You have until the day before your rent charges to move out without having to pay for the next month.

What should I bring with me in order to rent a unit?

To rent a storage unit you will need to bring in a state ID or drivers license and the 1st month's rent. To rent a vehicle parking space, bring in the above stated items along with a copy of the vehicle's title.

How much space do I need?

Figuring out what size unit you need can be a tough process. Take a look at our helpful Unit Sizes page to get an idea of what each size unit can hold. Feel free to inquire with our staff for further guideance as well!

Can I use my own lock?

You can use your own lock or purchase a lock from the facility. Our locks are high quality hardened steel made by Chateau. They are $10.00 a piece and come with 2 keys.

How long does the rental process take?

On average, the rental process will take anywhere from 10 to 15 minutes. No new rentals after 4pm on weekdays or after 2pm on weekends to ensure we allow for enough time to get you settled and taken care of, as well as allowing time to answer any questions you may have.

Do I have to come in-person to rent a unit?

A storage unit or parking space can be reserved over the phone. In order to rent the space, you must come into the office to complete and sign the rental agreement.  

Do I have to come in-person to make a payment?

Nope! We also accept credit/debit payment over the phone or via check/money order through the mail. 

What payment methods do you accept?

We accept Cash, Check, Money Order, Visa, Mastercard, Discover and American Express. You can mail payments to us, stop in the office, or call us and make a credit/debit card payment over the phone.

We also offer an AutoBill program that automatically charges your credit/debit card every month on a set day.