Before you begin the restoration process, make sure that the email is indeed missing by checking the following items:

1. Examine the archive folder to see if you accidentally archived the email. You can simply move the email to the inbox if you find it there.

2. Check to see whether the email hasn't ended up in the spam folder. If the email is in the spam folder, click it and move it to the appropriate folder.

3. Check all of the filters you've set up, and make sure email forwarding isn't turned on, or the specified email will be forwarded to other addresses.

If you haven't been able to locate the email, it is likely that it was deleted. If this is the case, use these methods to recover deleted SBCGlobal emails:

1. Look for the email in your trash folder; you'll find it there if it was removed within the past 30 days. You'll locate emails that were deleted before the 30-day time frame.

2. Select the email you're looking for, and then use the 'Move' option to move it to the folder you want.

This article explained how to restore emails from your SBCGlobal email account that have gone missing or have been permanently erased.

Important Hints and Techniques

1. Always examine the spam folder before deleting everything in it, since an essential email might sometimes be located there.

2. After a month, go through your trash and recover any emails you may have mistakenly deleted, then clear the trash folder.

3. SBCGlobal is owned and operated by AT&T, which has a partnership with Yahoo, so you can get SBCGlobal email assistance through them as well.

4. When email forwarding isn't needed, make sure it's turned off.

If you're using Outlook to access SBCGlobal, log into both accounts to look for any missing emails.