I study online markets from both the firm-level and consumer-level perspectives in various online settings. From the firm-level perspective, I am interested in questions related to market structure, firm strategies, and the impact of data and analytics on small businesses. From the consumer-level perspective, I am interested in questions related to consumer behavior in the online-to-offline purchase funnel, in online media markets, and, recently, in chatbot interactions. I ground my research in real-world settings through industry collaborations, addressing challenges faced by both traditional companies and online platforms.
Helping Small Businesses become More Data-Driven: A Field Experiment (2023), with Erik Brynjolfsson and Nir Hak. Forthcoming in Management Science.
Stuck Online: When Online Engagement Gets in the Way of Offline Sales (2021), with Shachar Reichman. MISQ, 45(2), pp. 755-788..
The Impact of Social vs. Non-Social Referring Channels on Online News Consumption (2020), with Yael Inbar and Shachar Reichman. Management Science, 67(4), pp 2420-2447.
Game of Platforms: Strategic Expansion into Rival (Online) Territory (2019) Journal of the Association of Information Systems, 20(10), pp. 1475-1502.
Integration Policy: Cultural Transmission with Endogenous Fertility (2016), with Chaim Fershtman. Journal of Population Economics, 29(1), pp. 105-133.
Firm Size Distribution Goes Online: The Evolution of eBay Firms’ Sales Distribution (With Erik Brynjolfsson) https://www.youtube.com/watch?v=CIlgDhRFSkc
Did You Know You are a Micro Influencer? The Effect of Influence Awareness on Content Exploration and Consumption (with Gal Oestreicher-Singer and Liron Spivak).
The Impact of Informational Cues on Micro-Influencers’ and Followers’ Online Content Exploration (with Neil Gandal, Gal Oestreicher-Singer, and Liron Spivak).
Online Exploration when Search Topic and Popularity Ranking are Decoupled: Insights on Echo Chambers (with Neil Gandal).
Should a Chatbot Show it Cares? Toward Optimal Chatbot Design via Emotion Recognition and Sentiment Analysis (with Chen Elyashar and Inbal Yahav)
The causal impact of women in STEM on early-stage female researchers (with Hilah Geva)
Becoming a programmer: Gender differences in early-stage career paths (with Shachar Reichman)
Equilibrium Long Tailed Sales in a Search Model.
The Downside of High Online Engagement (with Shachar Reichman), https://medium.com/mit-initiative-on-the-digital-economy/the-downside-of-high-online-business-engagement-15858816e858 , Aug 5th 2021.
Who Gets Caught in Online Echo Chambers? (with Neil Gandal), Sloan Management Review, Aug 3rd 2017.
Online Exploration, Content Choice, and Echo Chambers: An Experiment (with Neil Gandal), https://cepr.org/voxeu/columns/online-exploration-content-choice-and-echo-chambers-experiment, Apr 10th, 2017.