Patient-centered care – 8 key principles

Patient-centered care – 8 key principles

Posted on June 6, 2022 in WORDPRESS by reyojoson

8 Key Principles

Patient-centered care is often discussed using the framework created by the former Picker Institute, a nonprofit organization dedicated to advancing the principles of patient-centered care. This framework included eight key principles, outlined below.

Respect for patient values, preferences, and needs

As mentioned previously, patient preferences should be considered during person-centered healthcare decisions, as this will foster a relationship of respect and collaboration.

Coordination and integration of care

Improved coordination and integration of clinical care and support services can help reduce patient uncertainty and vulnerability.

Information and education

To make better decisions about their health, patients need information on their clinical status, progress, and prognosis. Many patients may also benefit from educational resources that are tailored to their level of health literacy.

Physical comfort

Pain management and assistance with daily needs are key to improving patient experience in hospitals and acute care facilities.

Emotional support and alleviation of fear

Similarly, patients should be provided with the resources needed to minimize stress and fear regarding their physical status, treatment, and prognosis, as well as worry caused by financial aspects of care.

Involvement of family and friends

Support from family and friends is a key aspect of person-centered care, so providers should take the needs of caregivers, family, and friends into account. This might mean providing accommodations and support for these individuals or involving them in decision making.

Continuity and transition

To minimize patient concern about post-discharge care, medical providers should educate patients on medications, physical limitations, dietary needs, and so on. Further, they may need to coordinate ongoing treatment or offer information on access to clinical, social, physical, and financial support.

Access to care

Healthcare organizations aiming to provide person-centered care should do their best to streamline appointment scheduling, make referrals accessible, and provide information on transportation options.

What Is Person-Centered Care?

Person-centered care, also referred to as patient-centered care, is defined by the World Health Organization as “empowering people to take charge of their own health rather than being passive recipients of services.” This care strategy is based on the belief that patient views, input, and experiences can help improve overall health outcomes. One of the key ways to involve patients in their own health is by improving interactions between patients and healthcare providers, making care feel empathetic and compassionate, not merely transactional. To accomplish this, physicians, nurses, and other staff must be trained to listen to, inform, and consult patients throughout the healthcare continuum, as well as to consider individual preferences, needs, and values when making clinical decisions.

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