How to Order

TERMS AND CONDITIONS

1. Defective products will be exchanged for the SAME PRODUCT ONLY after verification. NO CREDIT.

2. No returns will be accepted after 90 days from the invoice date. No Samsung and Xerox products will be accepted after 30 days.

In order to be processed, all defective returns must have an explanation of the problem along with print sample.

3. No returns will be accepted on products discontinued by manufacturer. 

4. No returns on printers/hardware. Contact the manufacturer directly. End-users must register printers for warranty.

5. Restocking charges of 20% will be billed to the customers on non-defective merchandise or customer error.

Special orders and machines are not returnable. Product has to be in resalable condition.

Damaged boxes or stickers on outer packaging will be automatically refused.

6. Please send all goods PREPAID.

7. We will return refused or non-defective goods COLLECT.

8.  All parts orders are final sale.  No returns allowed.

MANAGEMENT RESERVES THE RIGHT TO REFUSE ANY RETURN. NO RETURN WILL BE ACCEPTED WITHOUT RMA NUMBER.