How to Respond to, Fix or Remove Bad Reviews on Yelp, CitySearch, Etc.
Much like the complaint websites discussed above, review/rating sites allow users to submit feedback and comments on businesses and services. Unlike complaint websites, most review websites do filter ratings and reviews submitted by consumers. As a result some of the reviews submitted on these sites is positive. Still many of the user submitted reviews on review sites like Yelp and City search are inaccurate and potentially harmful to the reputation of the business that the review is about. Business owners should handle such instances quickly and in a professional manner. Taking measures to remove or repair negative online reviews is a good idea, but only when you know how to do it correctly.
Responding to a negative online review in the wrong way can have undesirable effects. For instance an response that is not well thought out or doesn't follow the guidelines of the review website can result in the bad review ranking higher on Google and cause more people to see it.
Below are some of the leading review websites on which we can help your business manage and remove negative reviews.
Top Sites to Fix Bad Review Problems On
If you have questions about getting a complaint post removed from one of the above mentioned websites or another complaints site you want to get info taken off of you can click here contact us. We have specialists with experience removing information from the internet standing by ready to answer your questions and assist with the removal of the complaint post of concern.
How to Deal with Bad Yelp Reviews? Know Your Business' Rights! — Jun 8, 2015 3:00:57 AM