Please read everything below. All magnetos, dynamos, ATD's and retail sales are handled according to my terms of business below.
General terms of business: Please note opening hours, and holiday periods on the Introduction page. Customers may visit by appointment only.
Prices: Website prices for workshop services are 100% correct and are reviewed every six months. Website prices for spares were correct at time of uploading but are subject to change. In most cases the prices are correct but I have to reserve the right to modify prices if necessary. Spares pages are reviewed about every six months so there may be price increases in the interim period.
MAGNETOS, DYNAMOS, and ATD's
Initial contact: Please contact me before sending your work. I reserve the right to decline work for any reason. I no longer take in work from overseas; apologies to my many customers abroad. Warranties apply to sales and services within the UK.
Parts: I prefer to use original manufacturer's components where possible. Refurbished original components are often better than new, pattern parts. If you have any preferences please let me know with your instructions.
What to send: Everything! If you are sending a magneto it is important to include all pickups, brushes, HT leads and plug caps.
Postage from you to me: Please use a track and trace arrangement and retain your receipt carefully. Be extra careful with packaging. I often receive magnetos which have been damaged in transit. Assume your magneto is going to be dropped from height or used as a football! I have received MO1's with the bodies completely smashed. Pickups are often broken, points cover clips are often bent or snapped; it is best to remove these items but include them in your packaging. The best packaging for magnetos is a towel, carpet underlay or dense foam.
Postage from me to you in the UK: Important! Some couriers are unwilling to insure motorcycle parts at all and, if booked through an intermediary or price comparison site it is possible that no compensation will be paid if the parcel is lost even if additional insurance has been purchased! Therefore, I do not use intermediaries or price comparison sites. Hermes, in 2021, lost a £300 consignment which had been booked through Parcel2Go, I'd paid for insurance but received no compensation as my contract was with P2G, not Hermes. As a consequence of that experience, all ordinary shipments are sent at my risk so a small premium is charged on postage to cover potential loss. This arrangement benefits all parties as I charge less for insurance than the shipping companies and I honour my agreement! Any parts and/or popular magnetos or dynamos lost in transit will be replaced. If I am shipping anything extraordinary or irreplaceable I will agree special postage arrangements with the customer prior to despatch. My preferred carriers are, Royal Mail, Parcelforce, UPS or DPD Local.
Payment: All work must be paid for prior to collection or delivery. All work must be paid for within 28 days of completion as shown on the 'Workshop Diary' page. I will levy a storage charge of £7.50 per week for each magneto or dynamo not paid for within 28 days of completion. See further information on 'Ordering and Payment' below.
Your Details: When sending your magneto or dynamo don't forget to include your name, address and telephone numbers so that I can telephone you with an estimate before commencing work. If you have an e-mail address please include that too and, ideally, send me an e-mail so that I know it's on the way.
Guarantees: Magnetos.
I give a 2-year guarantee on all magneto work. This presumes that the magneto has not been tampered with and, if fitted, has been fitted correctly. The guarantee does not cover shipping / postage costs. The warranty ceases upon change of ownership of the machine. If you have a problem please telephone me and let me know what the problem is. If you have just received your magneto or if it has been running on the bike for some time you should let me know straight away if you are dissatisfied with any aspect of the work or if the magneto seems to be performing poorly . Do not, under any circumstances, dismantle any part of your magneto as this will invalidate your guarantee. I will endeavour to put the matter right to your satisfaction either by repairing or replacing the magneto or negotiating a refund.
Dynamos.
Dynamos are more difficult to guarantee as incorrect fitment, or the use of non-standard accessories, can cause failure of the armature or field coil. If there are signs of the dynamo having overheated (thrown/desoldered wires off the armature), the fault can only be due to fitment and faults in the bike's wiring or other components. In the event of failure of either a new armature or new field coil, I am happy to repair or rebuild on a non-profit basis. As with magnetos it is important not to dismantle your dynamo as this makes finding the original fault more difficult - sometimes impossible. I reserve the right to reject any warranty claims where the dynamo has been interfered with, to a significant degree, by the customer.
ATD's
Once serviced should last a lifetime (whatever that is!). I provide an unconditional two-year guarantee and a further two years on a non-profit basis.
Sales & Spares U.K. ( For international sales - see below)
Postage from me to you in the UK: There is a minimum charge on all items. Charges are normally broadly in line with cost. I don't aim to make a profit on postage. Notes on the postage of magnetos and dynamos (see above) also apply to the postage of spare parts.
Delivery time: Goods will be posted on the same day or next working day after receipt of payment; UK deliveries of small items usually go first class, larger items may use a 3 day, signed for, service.
Returns: Faulty goods will be accepted and refunded accordingly. I am under no obligation to accept the return of goods which have been ordered incorrectly, nor goods which have been damaged by the customer. Should I choose to accept the return of incorrectly ordered parts I reserve the right to apply a restocking/administration charge of 10%.
Ordering and Payment
Ordering from the Sales and Spares lists: Send your list by e-mail or telephone. I will confirm that goods are in stock and advise total price including postage. Prices are mostly correct and there is no need to add VAT.
Paying for spares and services:
1. Debit or credit card payment over the phone.
2. Instant bank transfer - 'Priory Magnetos Ltd', sort code: 82-19-74 account: 70362810
3. Cash on collection (callers by appointment please).
4. Paypal can be accepted but the customer will pay Paypal fees.
Please note that I do not 'knock a bit off for cash'. All jobs and sales go through the accounts and I am happy to pay my taxes - somebody has to pay for our excellent schools and hospitals!
Sales & Spares, International
I do not normally deal with customers from overseas. If I choose to make an exception, I will obtain proof of postage and will post using a tracked service but l do not take responsibility for loss in the post.