APP INSTRUCTIONS
When downloading the app (the link can be found on our contact us page) here is some useful information
1) You need to register on the APP this does include your card details for payment to be made
2) This is designed for an A to B booking with no vias
3) Location services are not always accurate but if you bring up the map you can pinpoint where you are on this
4) This will only make a booking for up to four persons
5) Any notes are able to be added to the job when making a booking
6) You have the ability to message into our office should you have problems with the booking you have made and they are able to respond
7) Should you amend the time of your booking you will not receive a confirmation text of this
8) Please make us aware in the notes section of any animals that will be travelling with you
9) Please also specify if you specifically need a car as we also have bigger vehicles out during most times of the day
Once you are happy you understand the above information then lets proceed with making your booking.
YOUR PROFILE PAGE
The three lines in the top left corner will show you all the options within you profile they are as follows:
- HOME
- MY BOOKINGS
- TRACK MY CAR
- LEAVE FEEDBACK
- PAYMENTS
- MESSAGE HISTORY
THERE IS ALSO A CALL US BUTTON AT THE BOTTOM OF THE PAGE SHOULD YOU NEED US
The home page
This will show any addresses you have previously been and the option to make a new booking
Destination Address
Once you are happy with the collection address then click the 'BOOK' button this will now ask you to input your destination address or choose a previous address already stored
New booking
Location services are available but should you not be found you can search for the address in the top search bar
Time & Date
This will now show the time and date page (if the time you want isn't present that means it could be up to a half an hour wait)
You may also amend the vehicle you need and add notes to your driver by clicking the little blue buttons
My Bookings
This section will show any booking you have whether they be immediate or in the future
Track My Car
This will show the driver that is to collect you and you are able to zoom in to see them in real time even up to your front door
Payments
This will show any payments made through the APP which you are able to email out (generally for work purposes)
Message History
This section is where any communication from yourself and the office is stored for further reference should any issues arise