Oktay Turetken

Eindhoven University of Technology (TU/e)School of Industrial EngineeringInformation Systems Group T: +31 40-247 2617o.turetken at gmail.com o.turetken at tue.nl

Dr. Oktay Turetken is an Associate Professor in the School of Industrial Engineering at the Eindhoven University of Technology. He has a PhD degree in Information Systems. From 2008 until late 2012, he worked as a research fellow in the European Research Institute in Service Science at Tilburg University, where he participated in EU-funded FP7 research projects on service science and business process management. From 2005 to 2008, he worked as a software and business process improvement consultant in the industry. Between 1999 and 2008, he participated in and led a number of projects on enterprise resource planning system implementation, large-scale software-intensive system specification and acquisition, software process improvement, and project & portfolio management system implementations. In 2007 and 2008, he was also an adjunct lecturer in the Software Management master program at METU, TR. Since 2014, he has led and worked in several national and EU-funded projects in the mobility domain. He is the co-founder of the UMOS/MobilitEU Mobility as a Service (MaaS) initiative (https://www.mobiliteu.eu) that aims to foster the development of open MaaS platforms and advances in that domain. He is the Expert Member of the “Foresight Group of Future Mobility for People and Goods” at the European Automotive Research Partners Association (EARPA, an EU body). 

His research focuses on the domain of business models, with the aim of exploring and advancing the field through the application of engineering principles to the management of business models. He is committed to studying and creating methods, tools, and techniques that aid in the operational design and implementation of business models, leveraging the practices and technologies from the domains of information systems and business process management. Additionally, his research delves into the examination of organizational capabilities in relation to the technology, strategic, people, and cultural factors that influence an organization's ability in managing its business models and processes.


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